Easy to make an appointment, easy check in and I was seen on time. In and out with ease. Location is conveniently located and is well maintained. Staff was great, this was my 1st time visiting this location, will be back to do all of my labs here.
JR
Jane Rasmussen
Apr 2, 2026
I had an appointment scheduled for 1220 on Wednesday, and had to wait almost an hour to get in. Not impressed with the wait.
JI
Jerry Isenhower
Mar 31, 2026
I love Quest! Quick in and out and your people are friendly and courteous.
RA
Rafael Aponte
Mar 30, 2026
Visit time 3/30/2026 @ 7:20am
Upon arrival, the interaction with the staff member felt less professional than expected. There was no initial greeting, and the overall tone throughout the visit came across as somewhat dismissive. I understand that busy environments can be challenging; however, a courteous and welcoming approach is especially important in a healthcare setting.
There were also some issues related to the lab order codes. While I recognize that this may fall outside the laboratoryβs direct responsibility, I would have appreciated clearer and more supportive guidance.
Overall, I believe the experience could have been significantly improved with a more empathetic and service-oriented approach. I respectfully suggest reinforcing customer service standards to ensure patients feel properly guided and treated with professionalism.
π **Shoutout to Madelyn!** π
I just had an experience at the lab that I can't stop thinking about! As someone who's terrified of needles, I was feeling pretty anxious going in. But then I met Madelyn, and she completely changed the game for me! π
From the moment I walked in, the clean and welcoming environment put me at ease. Madelyn was not only professional but also incredibly kind and understanding. She took the time to explain everything and made sure I felt comfortable every step of the way. πβ¨
If you ever find yourself nervous about a lab visit, I highly recommend asking for Madelyn! She truly has a gift for making people feel safe and cared for. Thank you, Madelyn, for turning a scary experience into a positive one! π
Have you had a similar experience with a healthcare professional? Share your stories below! π #HealthcareHeroes #ComfortInCare #ThankYouMadelyn