LensCrafters

4.6
395 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
9409 US Highway 19, Port Richey, FL
34668-4639, United States

Hours

Reviews

4.6
395 reviews
5 stars
345
4 stars
13
3 stars
1
2 stars
5
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and professional, with several specific mentions of individual employees providing exceptional service.

Product Quality

Customers expressed satisfaction with the quality and selection of eyewear, noting a variety of stylish options available.

Appointment Experience

Most reviews highlighted thorough and efficient eye exams, although there were some complaints about delays in receiving glasses.

Mixed Staff Interactions

While many reviews were positive about staff interactions, there were a few negative experiences regarding unprofessional behavior from certain employees.
  • SM
    Susan Mormann
    Jan 5, 2026
    5.0
    Loved the quick and expert service of Jarod. So helpful!!! Highly recommend
  • PW
    Patrick Wessels
    Jan 5, 2026
    5.0
    I had a code for 100$ discount wouldn't work, but the store manager honored it. Great way to get repeat customers! Thank you!
  • NG
    nel gord
    Dec 27, 2025
    5.0
    People often ask me why I use Lens Crafters for me its the folks that work in the store from one rep to the next they are all friendly knowledge and professional. I recently purchased some new glasses and wasnt a big fan of the frames after trying them, they not only swapped them for me for a different style frame but delivered them to me in less than a week. I was floored once again by their great service! 10 out of 10.
  • AH
    Allison Hetterich
    Dec 21, 2025
    5.0
    I originally came in for my annual eye exam, and had no plans to buy a pair of glasses. I wanted to go through another company who had competitive rates. Jarod H completely changed my mind. This man had excellent customer service, very knowledgeable with the brands, and I ended up purchasing two name brand glasses. He also was able to stack discounts while utilizing my insurance. I was definitely impressed! HUGE THANK YOU TO JAROD H!!!
  • HP
    Hootie Poe
    Dec 18, 2025
    1.0
    Tried to make a year-end appt with Dr. Meyers in the Port Richey office. I "wish" I knew who answered the phone, but she wasn't professional enough to identify herself. She spoke down to me the entire time. This is the 2nd time I have been disrespected by the office staff. I am not used to this, so it catches me off guard. It's truly a shame beause not only did I like Dr. Meyers, I liked the equipment they had. However, there are tooooo many optimetrists out there to put up with this crapola. Help yourself by passing on this office

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.