Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
National Seating & Mobility
3580 Gateway Drive, Pompano Beach, FL
33069, United States
Hours
Reviews
4.6
161 reviews
5 stars
141
4 stars2
3 stars0
2 stars
4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, knowledge, and friendliness of the staff, particularly highlighting technicians like West and Jacari for their exceptional service.
Product Quality
Many reviews noted satisfaction with the quality and functionality of mobility devices, including wheelchairs and other equipment, emphasizing the positive impact on users' lives.
Communication Issues
Several customers expressed frustration with poor communication and difficulty reaching customer service, leading to delays and unresolved issues.
Timeliness
While many reviews praised timely service, some customers reported delays in delivery and service appointments, indicating inconsistency in this area.
- YEYuli Fuentes EscobarDec 31, 20255.0West Is a great and wonderful technician he always does an amazing job with repairs on my chair today he repaired the motors and he did an amazing job!
- SFSalumuforbes ForbesDec 31, 20255.0West is very professional and is great to work with in the precise adjustment of our child's new wheelchair.It is always a great visit whenever he comes on any service call.
- JHJavier HernandezDec 16, 20255.0West was very polite and worked quickly on my son’s wheel chair repairs. He answered all questions and was knowledgeable. Great customer service, 100% recommended
- UUUnivedisDec 12, 20255.0We have dealed with this company for years and they are amazing. Even we moved away, uwe are still driving all the way down to keep their service. We appreciate Carey and his Team.
- DSDeborah SheehanDec 8, 20255.0West... was incredibly awsome once again. A pleasure to have in my home, excellent knowledge and personality. I look forward to seeing him again on future repairs and or service.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What kind of mobility solutions does National Seating & Mobility offer?
National Seating & Mobility provides one-of-a-kind mobility solutions designed to be comfortable, safe, and customized to each client to promote independence and self-reliance.
Where is National Seating & Mobility located in Pompano Beach?
National Seating & Mobility is located at 3580 Gateway Drive, Pompano Beach, FL 33069, USA.
What are the operating hours of National Seating & Mobility?
They are open Monday to Friday from 8:30 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays like Thanksgiving and Christmas.
How can I contact National Seating & Mobility?
You can contact them by phone at +1 954-946-4793 or by email at FortLauderdale@nsm-seating.com.
Does National Seating & Mobility have wheelchair accessible facilities?
Yes, the facility has a wheelchair accessible entrance to accommodate all clients.
Does National Seating & Mobility provide repair services for mobility equipment?
Yes, they offer services including remote evaluations and service & repair of mobility equipment.
What professional associations is National Seating & Mobility affiliated with?
They are affiliated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).
What nearby businesses are located around National Seating & Mobility?
Nearby you can find Hydraulic Supply Company, Hsc Hydraulic Repair (a division of Motion Industries), and Craftmatic Direct furniture store among others.
How can nearby places like Hydraulic Supply Company be useful to visitors of National Seating & Mobility?
Visitors interested in industrial equipment or hydraulic repair services might find Hydraulic Supply Company and Hsc Hydraulic Repair convenient neighbors for their related needs.
Are there any nearby real estate or professional services near National Seating & Mobility?
Yes, nearby businesses include Bni Regional Office for real estate services and Magnus Research Consultants offering professional services such as legal and event photography.