LensCrafters

4.6
464 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2001 N Federal Hwy, Pompano Beach, FL
33062-1030, United States

Hours

Reviews

4.6
464 reviews
5 stars
406
4 stars
8
3 stars
2
2 stars
7
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, helpful, and professional service, particularly highlighting individuals like Ricardo, Rose, and Melissa.

Product Knowledge

Customers appreciated the staff's knowledge about eyewear options and their ability to assist with selecting the right frames and lenses.

Mixed Experiences

While most reviews were positive, some customers reported issues with long wait times and unprofessional behavior from certain staff members.

Repair Services

The store received positive feedback for its quick and free repair services, with several customers noting their satisfaction with the assistance provided.

Appointment Issues

Some customers expressed frustration with appointment scheduling and communication regarding their glasses orders.
  • JS
    Jayde Smith
    2 days ago
    5.0
    I wanted to express how much I enjoyed the full customer service and professionalism at Lens Crafter Pompano! The front desk was very accommodating and patient . The assistant who took care of pre screening was very patient and kind . My doctor Dr. Angela was was knowledgeable and transparent which I value . Belinda our sales associate was so patient and kind . She didn’t make me feel like I needed to rush and make a purchase . She explained all the options and answered all of our questions so professionally and kindly . It was a great experience and I am so thankful we have this lenscrafter location our home . Very upscale professional experience . Very clean too !
  • AD
    Ana Maria Duque
    Jan 3, 2026
    5.0
    They are kind and care about your needs
  • JB
    Jashawn Bailey
    Jan 3, 2026
    5.0
    Ricardo was great. Thanks
  • NM
    N MIRT
    Dec 27, 2025
    5.0
    Ricardo and Cynthia are amazing
  • HV
    Harvey Villa
    Dec 26, 2025
    5.0
    Fast,,friendly service!!! Rose put me in a new pair of eyeglasses in under 1 hour and new lens’s for my Oakley’s! Great place to do business…

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.