LensCrafters

4.6
458 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2001 N Federal Hwy, Pompano Beach, FL
33062-1030, United States

Hours

Reviews

4.6
458 reviews
5 stars
400
4 stars
8
3 stars
2
2 stars
7
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and friendly demeanor, particularly highlighting individuals like Ricardo, Rose, and Melissa.

Repair Services

Customers appreciated the quick and free repair services offered for glasses, with several mentioning positive experiences with staff members who assisted them.

Long Wait Times

Some customers expressed frustration over long wait times for appointments and service, indicating a need for improvement in efficiency.

Mixed Experiences

While many reviews were positive, there were a few negative experiences related to rude staff and miscommunication, suggesting inconsistency in service quality.

Product Knowledge

Customers noted the staff's knowledge about eyewear and prescriptions, which contributed to a positive shopping experience.
  • LK
    lisa karavokiris
    Nov 11, 2025
    5.0
    Excellent service. Melissa helped me today. , lovely girl with a beautiful smile. I have been buying my glasses here for years
  • LL
    Laura Lankford
    Nov 6, 2025
    5.0
    Great experience all around. Belinda, Malissa and Jose gave exceptional service and Belinda found me the perfect frames. Thank you. I will definitely be back.
  • KI
    Kraft Construction Services Inc
    Oct 24, 2025
    5.0
    Recado always helps me with great respect and professionalism. Every time I reach out, they go above and beyond to make sure everything is handled quickly and correctly. It’s a pleasure working with such a reliable and respectful professional — truly outstanding service every time!
  • EE
    Erica
    Oct 22, 2025
    5.0
    I can truly say that in the five years that I have been a customer of lens crafters I have had beyond a great experience!! Today I had to complete a vision test and was educated on progressive lenses by the optometrist and by Rose. Melissa was very friendly and prepared me for the Dr. I would recommend Lens Crafters to anyone looking to have an amazing experience as I did today as well as every visit here.
  • EJ
    Erica Johnson
    Oct 22, 2025
    5.0
    I had an amazing visit at Lens crafters today. Rose and Melissa were very educational and patient with me as I was becoming more informed about my prescription and the options available to me to obtain the best experience. The Optometrist was very patient and educational to me as well!! I’ve been coming to this office for about five years now and I can truly say the staff are always welcoming and pleasant to me on every visit. I would definitely recommend Lens Crafters to those seeking the same experience that I’ve been receiving.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.