LensCrafters

4.7
497 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
8000 W Broward Blvd, Plantation, FL
33388-0026, United States

Hours

Reviews

4.7
497 reviews
5 stars
449
4 stars
11
3 stars
3
2 stars
3
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Elyse received numerous accolades for her exceptional customer service, being described as helpful, knowledgeable, and patient.

Staff Professionalism

Many customers praised the professionalism and friendliness of the staff, particularly mentioning Aileen and Sandy for their attentive service.

Mixed Experiences

While many reviews were positive, there were some complaints about unprofessional service and issues with appointments and prescriptions.

Product Quality

Customers expressed satisfaction with the quality of glasses and the variety of frames available, although some noted higher prices.

Repair Services

The store was commended for quick and effective repair services, with several customers highlighting successful adjustments and fixes.
  • IT
    Ilene Tolmich
    Nov 15, 2025
    5.0
    Great experience finding and ordering my glasses at this Lencrafters location. Elyse was very knowledgeable of the products and very helpful.
  • JA
    Jaznay The PMU Artist
    Nov 14, 2025
    5.0
    I went to the location in broward mall one of the most nicest employees I’ve ever had an encounter with. Sandy was the only one who told me in great detail how the warranty works and explained everything to me when I came in the staff was also helpful and very knowledgeable. It was a quick and easy process I’m very happy with there store one of the ONLY LensCrafters I’ll go too.
  • MR
    Maryann Rivas-Chao
    Nov 7, 2025
    5.0
    If you need glasses, do yourself a favor and go see Elyse Frankel. Her customer service is outstanding. She has helped my family with their eyeglass needs for years. Elyse is top-notch.
  • BM
    Brianne Madrigal
    Nov 6, 2025
    5.0
    I couldn’t for the life of me figure out what type of glasses I wanted. Aileen was not only helpful, but she was patient and kind. She provided me options that best fit my budget as well. Thank you Aileen! I love my glasses
  • LS
    Leroy Spann
    Nov 1, 2025
    5.0
    Elyse was extremely helpful and attentive. Thanks!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.