LensCrafters

4.7
509 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
8000 W Broward Blvd, Plantation, FL
33388-0026, United States

Hours

Reviews

4.7
509 reviews
5 stars
461
4 stars
11
3 stars
3
2 stars
3
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Elyse received numerous commendations for her exceptional customer service, being described as knowledgeable, patient, and attentive.

Staff Professionalism

Overall, the staff, including Crumbley and Aileen, were noted for their professionalism, friendliness, and helpfulness.

Mixed Experiences

While many reviews praised the service, there were a few negative experiences regarding appointment issues and rude interactions.

Product Knowledge

Customers appreciated the staff's thorough explanations of products and services, contributing to a positive shopping experience.

Store Environment

The store was described as clean and inviting, with a good selection of frames, although some noted difficulty in locating the store.
  • MR
    Mark Rousseau
    Jan 6, 2026
    5.0
    The entire staff were helpful, knowledgeable and kind, I would recommend the store to anyone looking for glasses and exams!
  • JM
    Jonathan Martinez
    Dec 29, 2025
    5.0
    This is my second time getting prescription glasses here, and my eye exam. The staff is great, shout-out to Elyse, she is great.
  • JJ
    Jessica
    Dec 29, 2025
    5.0
    Elyse is wonderful!! I initially had entered this Lenscrafters to browse but potentially get some frames and she was the only associate to notice me and ask if I needed help even when the other associates weren’t busy. She was very patient and kind and helped me find the perfect pair for me. I made sure to come back and be only serviced by her! Ask for Elyse her professionalism and kindness is the best ☺️
  • GT
    German Tropman
    Dec 29, 2025
    5.0
    Great experience for our second year of excellent customer service by Elyse and her team. Also great doctors. Thanks again for an awesome service.
  • JJ
    J
    Dec 22, 2025
    5.0
    Elyse at Lens Crafters in Broward Mall is the best! She is so professional, friendly, kind and understanding. She took the time to not only answer my questions, but also educate me about the frames and lenses, helped me find the right frames and get the best price. I highly recommend this location and Elyse for your glasses. Thank you Elyse! You are awesome! 😊

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.