Planet Fitness

Reviews

• AV

  Alec Vincent

  5 days ago
  1.0
  Awful!! Worst planet fitness in Pensacola!! I would’ve gave it three stars before the I’ve told Michael in the front desk as well as other people That there’s no hot water in the showers ever since they remodeled I’m done complaining and I’m really not a big complainer but come on take good money and all these people wanna go out someplace to Sit in the men’s locker room, only to stand up or sit on the floor to change The amenities were much better before they did the role model Oh, and did I tell you that there’s no hot water there hasn’t been any hot water since I’ve done this remodel All the girls wanna do like tonight Thursday night is give you excuses why it’s cold or if anything lukewarm and it’s not just one shower. It’s all of the showers. I’ll leave it on for five or 10 minutes, but no hope thinking that it would be get warm at least, but no, it was cold I kinda get the impression as well as some of the other members that they don’t want you to use the amenities they took out all the benches And oh, did I tell you? The showers are cold. The worst planet fitness in Pensacola I see that they’re enrollments down this place used to be packed before the remodel And I think you need to listen to your customers whoever mess this thing up! They want from a 3 Or four star to a 1 Star!!!! Fix a place or Or close down and wasting customers money Myself and other members have mentioned it to Michael the first time after the remodel they closed it down and said it would be fixed, but no no fix and again On myself and another member mentioned it to the front desk, the girls just wanted to give excuses ever since the first reopening The one was sarcastic and said have a nice day!!
• EH

  eli hughey

  Oct 21, 2025
  5.0
  Outstanding staff, very friendly and helpful.
• TJ

  Tashia J.

  Oct 7, 2025
  1.0
  Wifi is horrible...please fix this...constant buffering...Just trying to listen to music was a struggle...they must have the cheapest plan...equipment is up to date...
• CC

  Christine

  Sep 23, 2025
  1.0
  Another planet fitness that didn’t live up to its “judgement free” slogan. I was there from 730-845am and I guess bc I was using the massage chair multiple times the staff said to me “you just don’t have anything to do on a Thursday afternoon?” Not only is 845am far from being the afternoon but you don’t know me bro. I wouldn’t be upset about it but this is not the first time a planet fitness staff on the emerald coast has said almost this exact same thing to me. If you hate your job just quit people honestly.
• JC

  Jessica Chappell

  Sep 22, 2025
  2.0
  I used to like planet fitness a lot more before they did all the upgrades. They REMOVED EVERY ARC TRAINER and there is literally not a single other arc trainer in Pensacola. If they could even just get one, I would be a lifelong member. I'm an injury prone runner, and I can hardly do the elliptical or bike because of the way it loads stress. I spend hours a day cross training when I'm injured, and even when I'm not injured, and I desperately desperately need an arc trainer. I would give it five stars if it were not for the single issue. For people who elliptical, they probably haven't discovered how great the arc trainer is and they can't unless they ever get a chance. I am begging, please please get an arc trainer. (An actual arc trainer, not a weird elliptical.) I'm probably going to end up going to crunch fitness because it's cheaper, and I don't really want to, but since there's no reason to stay at planet fitness unless they get an arc trainer I will. An arc trainer is absolutely worth paying a little extra.

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