Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
778 reviews
5 stars
730
4 stars
14
3 stars6
2 stars6
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and professional, with many customers highlighting specific employees like Chelsia, Kim, and Shay for their exceptional service.
Repair Services
Customers appreciate the quick and efficient repair services offered, often receiving assistance without charge, which enhances their overall experience.
Eye Exams
The eye exams conducted by Dr. Nolton and other staff members are noted for being thorough and informative, contributing positively to customer satisfaction.
Mixed Experiences
While many reviews are positive, there are some complaints regarding rude customer service from certain staff members, indicating inconsistency in service quality.
Product Knowledge
Staff members are recognized for their knowledge about frames and lenses, helping customers make informed decisions about their eyewear.
- RARichard G. AndersonNov 14, 20255.0Chelsia Brodie at the Pensacola Lens Crafters is to be commended for her kindness and professionalism. I had a problem with the glasses I had purchased, and she remedied the issue in a matter of moments. I am grateful for her gracious assistance. Thank you, Lens Crafters, for hiring such wonderful team members. Blessings!
- KTKelly ThompsonNov 10, 20254.0Shae was pleasant, friendly, knowledgeable & professional. I ordered 3 pairs of glasses, one being because she informed me the frames I’d brought in could be used, but they were bent & possibly in a short time, I’d need new frames. In other words, I’d be wasting $. She told me about the specials, I chose a frames that could be included & was pleased with the price. I’ve gotten many pairs of glasses from LensCrafters, yet this was the best time I’ve ever had.
- CTChelsea ThornhillNov 8, 20255.0My experience with Dr. Nolton, Chad, the Assistant Store Manager, and the staff at Lens Crafters was phenomenal. Dr. Nolton was friendly, welcoming, and thorough. She asked thoughtful questions, addressed my concerns, and I didn’t feel rushed. I am grateful for the opportunity to be a patient of Dr. Nolton’s and highly recommend her to everyone in the Pensacola and surrounding areas. Chad earned an A++++. His eye for selecting frames that match your style, personality, facial features and structure is exceptional. In addition, he provides honest feedback, reviews your vision plan “allowance” with you, answers questions about your plan, and advises on the best way to utilize your benefits. Absolutely fabulous, I cannot recommend him enough. Lastly, the staff at Lens Crafters are attentive, communicative, and make you feel welcome as soon as you walk into the store. You’re missing out if you haven’t scheduled an appointment or browsed the Cordova Mall location!
- BSBarbara ScottNov 8, 20255.0The only thing that could have made this visit better would have been if the glasses I hoped for had been there. HOWEVER, I received excellent service from Kimberly (that's what the name on my receipt is) and 2 of her co-workers who I asked for their opinion. They all made me feel their answers could be trusted, their faces just showed it! EXCELLENT PRICES also, I know it had to do with my insurance also but awesome prices! I would absolutely return to Lens Crafters!
- MSMelissa SmithNov 6, 20255.0Great service and professional employees at the Pensacola store. Artajia was very kind and helpful while I was picking out frames for my glasses. She explained things and answered all my questions. She was a tremendous help to me. Thank you, Artajia!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Pensacola offer?
LensCrafters offers comprehensive eye exams, premium lens options like Transitions® and Blue-violet light filtering lenses, and a wide selection of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters in Cordova Mall?
You can find designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, Tory Burch, and more at this LensCrafters location.
Does LensCrafters accept vision insurance and which plans are accepted?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health among others. All prescriptions are welcome.
What are the store hours for LensCrafters at 5100 N 9th Ave in Pensacola?
LensCrafters is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday until 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
How can I schedule an eye exam appointment at LensCrafters Pensacola?
You can schedule your eye exam appointment online via LensCrafters' scheduling link dedicated to this location.
What payment methods are accepted at LensCrafters in Cordova Mall?
LensCrafters accepts American Express, Discover, Mastercard, Visa, cash, checks, Apple Pay, and Android Pay.
Is LensCrafters at Cordova Mall wheelchair accessible?
Yes, this LensCrafters location has a wheelchair accessible entrance.
What nearby dining options are available close to LensCrafters in Cordova Mall?
Nearby dining options include Wayback Burgers for classic American burgers, Pieology Pizzeria which offers vegetarian options, and Auntie Anne's for snacks like pretzels.
Which retail stores are near LensCrafters that customers might visit before or after their appointment?
Customers can visit nearby retail stores like American Eagle Outfitters for clothing, Kendra Scott for fashion accessories, and Shoe Dept. Encore for shoes and children's clothing.
Are there beauty and wellness stores near LensCrafters in Cordova Mall?
Yes, nearby beauty and wellness stores include Charlotte Tilbury for cosmetics and beauty supplies and Tip N Toe beauty salon and spa for salon services.