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LensCrafters Optique at Macy's

4.7
(273 reviews)

Business Details

11605 Pines Blvd, Pembroke Pines, FL
33026-4109, United States
(954) 438-2427
https://local.lenscrafters.com/fl/pembroke-pines/11605-pines-blvd.html

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters Optique at Macy's
11605 Pines Blvd, Pembroke Pines, FL
33026-4109, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 8:00 PM

Reviews

4.7
273 reviews
5 stars
248
4 stars
5
3 stars
0
2 stars
0
1 star
20
  • AP
    Alina Pombo
    Mar 12, 2026
    5.0
    Spectacular service and perfect precision in prescription eyeglass lenses. Nilda Telo is the best at the LensCrafter store in Macy's Pembroke Pines Florida
  • CM
    claudia moreno
    Feb 28, 2026
    5.0
    I absolutely love the service received by Miladys. She is very helpful and very sweet. I would recommend them to anyone.
  • AF
    Allison F
    Feb 4, 2026
    5.0
    Juan F. He is the Best. He went above and beyond to make sure i got my glasses. Communication and customer service skills on point . He’s so good my daughter decided to get her glasses here also
  • RL
    rosa bello lopez
    Jan 14, 2026
    1.0
    My husband has had a terrible experience at this store. He ordered prescription glasses at the beginning of December 2025. The representative advised him that the glasses would arrive within a few days, which they did, but the prescription was completely wrong. We were told we would receive the corrected glasses with the right lenses within 7 business days. Now it is January 14th, and the store continues to give me the runaround, telling me that a manager will follow up because they are very “busy.” However, no one ever returns our calls. This has become a nuisance, as he cannot properly see since he does not have his glasses with the correct lenses. I would recommend to STAY AWAY from this store, as they are very disorganized and cannot provide helpful information on when my husband’s glasses will be ready.
  • SD
    Sebastian Davila
    Jan 13, 2026
    1.0
    This location was a nightmare to deal with. After multiple failed attempts to get my prescription glasses done correctly, I was given a pair with loose lenses and one cracked lens. The manager Juan was rude, dismissive, and unwilling to take responsibility for a defective product or properly resolve the issue. During earlier attempts, Raiza handled my order, and those experiences were also rude, poorly and unprofessionally managed. It is unacceptable for a company like LensCrafters to deliver defective products and then refuse to take accountability. Thankfully, another location stepped in and is now handling the situation properly. Avoid this location.

Frequently Asked Questions About LensCrafters Optique at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters Optique at Macy's

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Certified April 12, 2026Yext Knowledge Graph
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