Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
LensCrafters Optique at Macy's
11605 Pines Blvd, Pembroke Pines, FL
33026-4109, United States
Hours
Reviews
4.7
261 reviews
5 stars
239
4 stars
5
3 stars0
2 stars0
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the exceptional customer service provided by staff members, particularly Nicolas, Nilda, and Jose, who were noted for their patience, knowledge, and attentiveness.
Staff Knowledge
Customers frequently highlighted the staff's expertise in eyewear selection and eye care, with many mentioning how helpful and informative they were during the selection process.
Store Environment
The store was described as clean, welcoming, and well-organized, contributing to a positive shopping experience for customers.
Product Quality
Many customers expressed satisfaction with the quality and variety of eyewear available, noting that they found stylish frames that suited their needs.
Mixed Experiences
While most feedback was positive, a few customers reported issues with order fulfillment and customer service, indicating some inconsistency in experiences.
- JBJune BeckhamOct 31, 20255.0Great Service , friendly Staff
- TEtenisha estradaOct 18, 20255.0Nicolas was amazing. Had an issue with my order and he was able to fix it. Great service and appreciated he remembered my name when i cam to pick up my order weeks later. Keep up the great service Nicolas 😃
- XMXilena MarianoOct 16, 20255.0I stopped by the LensCrafters at Macys Pembroke Lakes to check-out frames since I already had my prescription from another LensCrafters. Nicolas went above and beyond, helping me with insight as to which frames went well with my facial features, prescription, etc. I chose a pair of Prada frames which are truly beautiful. I am a longtime LenCrafters customer because they truly never disappoint. However, the big-time kudos go to Nicolas for his patience, wit, and overall outstanding customer service. Thank you Nicolas, I appreciate you!
- BGBritney GardinerSep 25, 20255.0My mom and I had a great experience here at Lens Crafters in Macys. Nicholas was super nice, helpful and informative! I’m definitely coming back here!
- GFGalen FloresSep 22, 20255.0On time, kind staff, informative. Great place
Frequently Asked Questions About LensCrafters Optique at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters Optique at Macy's offer?
They offer comprehensive eye exams using the latest vision technology, premium lens solutions, and a wide range of designer eyeglasses and sunglasses.
Which designer eyewear brands are available at LensCrafters Optique at Macy's?
They carry top designer brands including Ray-Ban, Oakley, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, and more.
Does LensCrafters Optique at Macy's accept vision insurance?
Yes, they accept most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and all prescriptions are welcome.
What payment options are available at this LensCrafters location?
They accept American Express, Visa, MasterCard, Discover, cash, check, Apple Pay, and Android Pay.
What are the store hours at LensCrafters Optique at Macy's?
Monday through Saturday, the store is open from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
How can I schedule an eye exam appointment at LensCrafters Optique at Macy's?
You can schedule your eye exam online via their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=5202&storeId=10851.
Does this LensCrafters location offer in-store pickup?
Yes, in-store pickup is available for your convenience.
What nearby stores can I visit along with LensCrafters Optique at Macy's in Pembroke Lakes Mall?
Nearby stores include Sunglass Hut at Macy's - Mens for additional eyewear options, Benefit Cosmetics BrowBar for beauty services, and popular retailers like Forever 21 and Gap.
Are there food options near LensCrafters Optique at Macy's in Pembroke Lakes Mall?
Yes, Pretzelmaker and Dairy Queen are nearby for quick snacks and treats before or after your eye care visit.
What is a good nearby place to relax or enjoy outdoor activities after visiting LensCrafters Optique at Macy's?
Pembroke Lakes Regional Center offers a community center and lake for relaxation and recreation not far from the store.