Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
LensCrafters Optique at Macy's
11605 Pines Blvd, Pembroke Pines, FL
33026-4109, United States
Hours
Reviews
4.7
265 reviews
5 stars
242
4 stars
5
3 stars0
2 stars0
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, particularly praising staff members like Nicolas, Nilda, and Jose for their attentiveness and professionalism.
Efficiency
Customers frequently mention quick service and efficient processes, especially regarding eye exams and glasses selection.
Product Knowledge
Staff members are noted for their extensive knowledge about products, helping customers choose the right frames and lenses.
Mixed Experiences
While many reviews are positive, there are some complaints about delays in receiving orders and issues with customer service, indicating inconsistency.
- PJPatricia JosephJan 4, 20265.0I went to have my glasses adjusted and Juan F. provided great customer service. He was very professional and knowledgeable!! I absolutely recommend this location!!
- SWStacey WilliamsDec 12, 20251.0This is a complaint about the length of time I have had to wait to receive my sample contact lenses. The first time I waited 2 weeks. I saw the doctor again on Monday because I was not happy with the prescription. The manager told me that she would order them and they will be at the store in two days. I waited until today, Friday only to be told that they are not there and they have to reach out to the doctor again. If it takes this long to get samples, how long will it take once I actually have to order my contact lenses
- SCsalicio catwomanNov 24, 20255.0Today I had one of the most wonderful experiences I’ve ever had in all my years living in this country. For the first time, I was seen by the optometrist here, and I was truly impressed: the consultation was fast, clear, and efficient. He doesn’t waste time, doesn’t overcomplicate things, and provides care with confidence and precision. I also want to highlight Ms. Nilda, the Manager Mily , who has been assisting me for many years with dedication and professionalism. Her consistency and kindness make every visit special. Today, together with the doctor Kesselman, they confirmed that this place embodies all the qualities one looks for in vision care. I wholeheartedly recommend this optical center: efficiency, respect, professionalism, and a human touch that makes all the difference. 🌟
- JBJune BeckhamOct 31, 20255.0Great Service , friendly Staff
- XMXilena MarianoOct 16, 20255.0I stopped by the LensCrafters at Macys Pembroke Lakes to check-out frames since I already had my prescription from another LensCrafters. Nicolas went above and beyond, helping me with insight as to which frames went well with my facial features, prescription, etc. I chose a pair of Prada frames which are truly beautiful. I am a longtime LenCrafters customer because they truly never disappoint. However, the big-time kudos go to Nicolas for his patience, wit, and overall outstanding customer service. Thank you Nicolas, I appreciate you!
Frequently Asked Questions About LensCrafters Optique at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters Optique at Macy's offer?
They offer comprehensive eye exams using the latest vision technology, premium lens solutions, and a wide range of designer eyeglasses and sunglasses.
Which designer eyewear brands are available at LensCrafters Optique at Macy's?
They carry top designer brands including Ray-Ban, Oakley, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, and more.
Does LensCrafters Optique at Macy's accept vision insurance?
Yes, they accept most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and all prescriptions are welcome.
What payment options are available at this LensCrafters location?
They accept American Express, Visa, MasterCard, Discover, cash, check, Apple Pay, and Android Pay.
What are the store hours at LensCrafters Optique at Macy's?
Monday through Saturday, the store is open from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
How can I schedule an eye exam appointment at LensCrafters Optique at Macy's?
You can schedule your eye exam online via their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=5202&storeId=10851.
Does this LensCrafters location offer in-store pickup?
Yes, in-store pickup is available for your convenience.
What nearby stores can I visit along with LensCrafters Optique at Macy's in Pembroke Lakes Mall?
Nearby stores include Sunglass Hut at Macy's - Mens for additional eyewear options, Benefit Cosmetics BrowBar for beauty services, and popular retailers like Forever 21 and Gap.
Are there food options near LensCrafters Optique at Macy's in Pembroke Lakes Mall?
Yes, Pretzelmaker and Dairy Queen are nearby for quick snacks and treats before or after your eye care visit.
What is a good nearby place to relax or enjoy outdoor activities after visiting LensCrafters Optique at Macy's?
Pembroke Lakes Regional Center offers a community center and lake for relaxation and recreation not far from the store.