LensCrafters

4.8
470 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
323 SW 145 Terrace, Pembroke Pines, FL
33027, United States

Hours

Reviews

4.8
470 reviews
5 stars
445
4 stars
7
3 stars
1
2 stars
0
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional service, highlighting their friendliness, helpfulness, and willingness to go above and beyond.

Expertise

Many reviews noted the staff's knowledge and professionalism, particularly in assisting with eyewear choices and repairs.

Cleanliness and Organization

The store was frequently described as clean and well-organized, contributing to a positive shopping experience.

Repair Services

Customers appreciated the free and efficient repair services offered, often mentioning quick fixes for glasses.

Overall Experience

The majority of reviews reflected a high level of satisfaction with the overall experience, with many customers expressing a desire to return and recommend the location.
  • MS
    Myralva Santos
    6 days ago
    5.0
    Excellent service and amazing as well!!
  • MR
    Merari Rodriguez
    Nov 16, 2025
    5.0
    Santiago; did an amazing job
  • AA
    Abby Arledge
    Nov 8, 2025
    5.0
    Marco and Santiago were great and fixed my glasses very quickly!
  • FM
    Francisco Miranda
    Nov 8, 2025
    5.0
    I recently visited this LensCrafters location with my wife and was absolutely blown away by the level of professional care and exceptional customer service from start to finish. This is truly a five-star experience, and I recommend them without reservation. The medical side of our visit, led by Dr. Larkin and her crew, was fantastic. Dr. Larkin is exceptionally thorough, knowledgeable, and takes the time to explain every part of the examination. Her crew was efficient, welcoming, and ensured our pre-testing experience was smooth and comfortable. It was clear that the health of our eyes was their top priority. After the exam, the customer service continued to shine, especially when it came to selecting new frames. I want to give a special shout-out to the LensCrafters associate, Ms. Faith, who helped both my wife and me. They were patient, offered expert advice on fit and style, and made the often-difficult process of choosing new glasses genuinely enjoyable. Their input helped us both find the perfect frames for our new prescriptions. Overall, the combination of Dr. Larkin’s expertise and the retail team's dedication to excellent customer service makes this location stand out. If you need an eye exam or new eyewear, look no further than this fantastic LensCrafters crew!
  • LS
    Lenore Steurer
    Nov 8, 2025
    5.0
    Brian was AMAZING!! Exceptional customer service! Waited patiently while I cleared up an issue with EyeMed. Thank you Brian!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.