LensCrafters

4.8
485 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
11401 Pines Blvd, Pembroke Pines, FL
33026-4108, United States

Hours

Reviews

4.8
485 reviews
5 stars
453
4 stars
6
3 stars
0
2 stars
2
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received high praise for their friendliness, professionalism, and helpfulness, with many customers highlighting specific employees like Bibi, Robert, and Juan for their exceptional service.

Efficiency

Customers noted the quick turnaround for services, such as glasses repairs and adjustments, often completed within minutes, contributing to a seamless shopping experience.

Product Knowledge

Staff demonstrated strong knowledge about products and services, assisting customers in selecting the right frames and lenses, which enhanced the overall shopping experience.

Positive Atmosphere

The store environment was described as welcoming and pleasant, with many customers appreciating the attentive and caring nature of the staff.

Repeat Business

Many customers expressed their intention to return and recommend the store to others, indicating a high level of satisfaction with their experiences.
  • DH
    Dee Holt
    Nov 16, 2025
    5.0
    Ricardo was such an awesome help! He assisted me with such positivity and kindness! Thank you
  • SJ
    Seygel Jimenez
    Nov 16, 2025
    5.0
    Very good service, helped us fix our daughter’s glasses! Thank you very much.
  • BS
    Brian Sands
    Oct 30, 2025
    5.0
    Amazing customer service provided by Bibi at the Pembroke Lakes Mall location. She handled my Oakley warranty return with ease and professionalism. Hope to return to this location again in the near future.
  • KC
    Kim Coulter
    Oct 24, 2025
    5.0
    I recently bought a pair of glasses from LensCrafters in Pembroke Lakes Mall. The woman (Bibi) who sold me the glasses was helpful, patient and nice. The gentleman (Robert) who assisted me when I went to pick up my glasses was super nice too! He made sure everything was great with my new glasses and even tightened an old backup pair that I had with me. It was a seamless, easy experience and my glasses were ready in 3 business days! Wow! I will definitely go back!
  • DA
    Desiree Abreu
    Oct 22, 2025
    5.0
    First time here and I had the BEST experience being helped by Robert, Kurt, and Charlie! I will definitely be coming back here from now on. 10/10 would recommend coming here for all of your glasses or contacts needs they’re your people!!!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.