LensCrafters

4.8
414 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
9910 Pines Blvd, Pembroke Pines, FL
33024-6139, United States

Hours

Reviews

4.8
414 reviews
5 stars
387
4 stars
7
3 stars
2
2 stars
5
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Jessica and Caroline, received high praise for their friendliness, professionalism, and helpfulness, making customers feel welcomed and valued.

Expertise

Customers noted the staff's knowledge and ability to provide thorough explanations regarding products and services, enhancing the overall experience.

Efficiency

Many reviews highlighted the quick and efficient service, with customers appreciating the prompt assistance and minimal wait times.

Positive Atmosphere

The store environment was described as friendly and welcoming, contributing to a pleasant shopping experience.

Repair Services

Customers were pleased with the quick and free repair services offered, often expressing gratitude for the assistance with their glasses.
  • LB
    Laura B
    Jan 3, 2026
    5.0
    Jessica gave an amazing service and was super informative regarding how to care for you glasses! The staff here in general is friendly! I recommend coming here to get your glasses.
  • MJ
    Ms .J
    Jan 1, 2026
    5.0
    First of all, Happy 2026 to all! Im thrilled to say I visited the Lens Crafters in Pembroke Pines store #0884. When i tell you it was the most incredible experience!!! I made it a priority to leave a review once I got home. About the store: clean, accessible, fully stocked, visibility as far as categorize products was very user friendly, and fresh aroma as soon as you step in. Customer service: you couldn't ask for better! Literally the ladies (Caroline & Jessica) was so inviting and accommodating. It was genuine goodness! I was greeted and I told Caroline exactly the purpose for my visit: ray ban AI prescriptive glasses. I was literally in and out store in and out in 45 minutes. Caroline took an assessment, got my insurance(under 6 min), size me up, made great suggestion, made adjustment, went over signing, billing(jessica help with billing), finalized me and I pick up my glasses 7 to 10 days done! We laughed, shared life changing stories, and I promise you Ill be back!!!! U rock
  • EA
    Edgar Astacio
    Dec 31, 2025
    5.0
    Brought my broken glasses to see if they could be repaired and they were extremely nice and fixed them even thought we’re not originally purchased there. Thank you!
  • BJ
    Billy Jones
    Dec 22, 2025
    5.0
    I’m very grateful for bthe service I received. The moment that I walked in the door, I was greeted warmly. Amberly (potential misspelling) and Jessica were rockstar associates. There was a third associate whose name I have forgotten, but I want to acknowledge her, too, for greeting me kindly upon arrival and stating my intake process. From my preliminary checkup to shopping for new eyeglass frames, I was treated with great respect. In fact, I can truly say that they made my experience very fun and enjoyable. Initially, I visited because my prior eye doctor is no longer in my medical plan’s network. So, I found Dr. Sobriel (potential misspelling) at your company. She was phenomenal. The moment that I walked into her exam room, she greeted me professionally and explained the checkup procedure. I was so impressed with her that I told her that I’m switching permanently to her due to the amazing experience that I was having at her LensCrafters’ location. In closing, LensCrafters has found a new customer in me.
  • LN
    Leonard Novembre
    Dec 20, 2025
    5.0
    LensCrafters was great, the staff were very friendly and accommodating. They did a great job at making the experience feel like a breeze. It was quick and efficient. Dr Floreal is exceptional, and Jessica was very helpful and kind and did great work to help make my purchase as affordable as can be. Everyone at this location is friendly and very good. I look forward to returning in the future for exams and glasses.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.