LensCrafters

4.8
385 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
9910 Pines Blvd, Pembroke Pines, FL
33024-6139, United States

Hours

Reviews

4.8
385 reviews
5 stars
359
4 stars
7
3 stars
2
2 stars
5
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of individuals like Jessica, Caroline, and Arturo.

Quick Repairs

Many reviews highlighted the fast and efficient service for glasses repairs, often completed at no charge.

Positive Experience

Overall, customers reported a very positive experience, recommending the store for its welcoming atmosphere and attentive service.

Professionalism

The staff was noted for their professionalism and knowledge, providing thorough assistance during eye exams and eyewear selection.

Mixed Experiences

While most feedback was positive, there were a few mentions of less satisfactory service, particularly regarding delays and customer interactions.
  • RP
    Raul Panesso
    Nov 15, 2025
    5.0
    Staff were friendly and the exam was quick and efficient with no issues. Will be coming for annual exam here all the time
  • YR
    Yesenia Roques
    Nov 15, 2025
    5.0
    Jessica and Caroline at the pines location are amazing human being. So helpful and knowledgeable
  • RC
    Richard Cade
    Oct 27, 2025
    5.0
    I had an emergency with my main glasses at the gym, I panicked looking for a repair shop- while driving I noticed lens crafters, I stop by and I noticed the staff was amazingly nice and repaired my glasses in approximately three minutes. They can’t imagine how much they made my day. Thanks a million
  • DD
    dalilamariad
    Oct 18, 2025
    5.0
    Excellent service provided today. Dra Shannon Joseph and the salesperson Caroline were wonderful, and the girl who did the tests, whose name I don't remember, was very polite and friendly.
  • AG
    Amanda Gomez
    Oct 16, 2025
    5.0
    I had such a great experience at LensCrafters! I was greeted by two wonderful women, one of them named Caroline, who was incredibly sweet and helpful. I had accidentally bent my frames and they were left crooked, but Caroline was kind enough to adjust them for me — even though I didn’t purchase them from this store. Both ladies were so welcoming and professional throughout the visit. I truly appreciated their customer service and care. I would definitely recommend anyone to come to this location for any and all eyewear needs!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.