Nicklaus Children's Palmetto Bay Urgent Care Center

4.1
170 reviews

About

Urgent CarePediatricianDiagnostic LabDiagnostic Radiology
When your pediatrician's office is closed and your child needs medical treatment, we offer the comfort of walk-in urgent care service with no appointment needed. With a typically lower co-pay than an emergency room, the Nicklaus Children's Urgent Care Centers offer personalized and prompt care for babies, children, teens and young adults under 21 years old provided by board-certified pediatric physicians for minor injuries and illnesses.

Location

Nicklaus Children's Palmetto Bay Urgent Care Center
17615 SW 97 Avenue, Palmetto Bay, FL
33157, United States

Hours

Reviews

4.1
170 reviews
5 stars
130
4 stars
1
3 stars
0
2 stars
5
1 star
34

What are people saying?

AI-generated from recent customer reviews

Quality of Care

Many customers praised the attentive and professional care provided by the nurses and doctors, highlighting their ability to keep children calm and comfortable during visits.

Speed of Service

Numerous reviews noted the quick service, with many families reporting minimal wait times and efficient check-in processes.

Staff Attitude

While many reviews commended the friendliness and professionalism of the staff, there were also complaints about rude or dismissive behavior from certain nurses and doctors.

Communication

Several customers expressed concerns about the lack of thorough communication from some medical staff regarding diagnoses and treatment plans.

Facility Experience

The facility was generally described as clean and welcoming, although some reviews mentioned issues with long wait times and poor experiences during busy periods.
  • MV
    Martha Vega
    Nov 10, 2025
    5.0
    Yo he llevado varias veces a mi niña y siempre me la han atendido muy bien, estoy agradecida con todos los que trabajan ahí todos muy amables🙏🏻🙏🏻🙏🏻
  • KG
    Karina Gomez
    Nov 3, 2025
    5.0
    I don’t always have good things to say about the healthcare system here in the U.S., but for the first time, I was truly pleased with the care my daughter received.
  • LS
    laura Sierra
    Oct 28, 2025
    5.0
    My husband and I took our baby girl in because she had a fever, and the nurses and doctors were amazing! They truly go above and beyond to make sure your little ones are okay. I’m so pleased with the care and attention we received — everyone was kind, patient, and professional. I’m extremely happy with how they treated my child. Thank you so much for your wonderful care!
  • CR
    Christie Reichert
    Oct 20, 2025
    5.0
    My daughter has received top notch care every single time we have visited the Nicklaus Palmetto Bay Urgent Care. Their nurses are the best, so great at keeping the kids calm and comfortable during otherwise unpleasant situations. Adore them!
  • LA
    Liz sandra Perez albuerne
    Oct 17, 2025
    5.0
    Mi experiencia siempre a sido la mejor!!!Excelente atención y rápida atención!!!!Mis hijos siempre van ahí!!!!

Frequently Asked Questions About Nicklaus Children's Palmetto Bay Urgent Care Center

What services does Nicklaus Children's Palmetto Bay Urgent Care Center provide?

The center offers walk-in urgent care services for minor injuries and illnesses for patients under 21, provided by board-certified pediatric physicians, including diagnostic lab and radiology services.

What are the regular operating hours of the urgent care center?

The center is open daily from 11:00 AM to 10:00 PM.