Nicklaus Children's Palm Beach Gardens Urgent Care Center

4.0
158 reviews

About

Urgent CarePediatricianDiagnostic LabDiagnostic Radiology
When your pediatrician's office is closed and your child needs medical treatment, we offer the comfort of walk-in urgent care service with no appointment needed. With a typically lower co-pay than an emergency room, the Nicklaus Children's Urgent Care Centers offer personalized and prompt care for babies, children, teens and young adults under 21 years old provided by board-certified pediatric physicians for minor injuries and illnesses.

Location

Nicklaus Children's Palm Beach Gardens Urgent Care Center
11310 Legacy Avenue, Palm Beach Gardens, FL
33410, United States

Hours

Reviews

4.0
158 reviews
5 stars
116
4 stars
3
3 stars
2
2 stars
0
1 star
37

What are people saying?

AI-generated from recent customer reviews

Staff Quality

The staff, including nurses and doctors, are consistently praised for their kindness, professionalism, and ability to handle children with care.

Cleanliness

The facility is frequently noted for being clean and well-maintained, contributing to a positive experience for families.

Billing Issues

Many customers report unexpected high bills and poor communication regarding costs, leading to dissatisfaction with the billing practices.

Wait Times

While some reviews mention quick service, others report long wait times, particularly during busy periods.

Overall Care

Overall, many customers express satisfaction with the quality of care received, although there are concerns about misdiagnoses in some cases.
  • MM
    Marta Moor
    6 days ago
    5.0
    I have brought all of my 3 grand kids to Nicholaus Children’s various times. The staff and doctors are very nice and knowledgeable and the atmosphere is kid friendly. They are never afraid of going there. The wait times are always minimal. I am so glad that we have them nearby.
  • AR
    Auzzie Reyhani
    Jan 6, 2026
    5.0
    Great experience! Wonderful staff. Constantly updating you on your wait and who sees you next. Nurse, xray tech, and doctor were all lovely and professional. Saw us in a timely fashion. Tv shows for kids playing to distract them. Kids get a little prize at the end. Overall, wonderful!
  • AK
    Alejandra Klein
    Jan 5, 2026
    5.0
    Thank you to the doctor who saw my daughter. Because of your careful judgment, we were able to get her the urgent care she needed and likely saved her life. What initially appeared to be the flu turned out to be something much more serious. Given her heart condition, you advised us to go to the emergency room right away, and I am so grateful you did instead of waiting a few days for testing. I will always be thankful.
  • SM
    Suzie Merrill
    Dec 31, 2025
    1.0
    I’m sad to give this poor review as we have had good experiences in the past. However, this time it was not good at all. My daughter has had a headache with vomiting for 3-4 days. They did not run tests on her and assumed it was a virus based on other cases. After they were aware that my daughter could not keep down even water after having taken Zofran orally, they were just going to give her more orally. I had to request a shot. We were concerned of dehydration so we asked about IV fluids and they said they don’t do that. How does an urgent care not have this on hand? I The attitude was just check her in, check her out. Even my daughter’s pediatrician said they had heard some negative feedback about Nicklaus lately. Real bummer. I hope they get their act together. Right now, they lost our trust.
  • JY
    Jessica Yannette
    Dec 31, 2025
    1.0
    Misdiagnosed both my kids and said my 4 month old had nothing wrong. We ended up in the ER two days later with RSV and rhiovirus. So bad that the baby needed oxygen and was admitted to the hospital.

Frequently Asked Questions About Nicklaus Children's Palm Beach Gardens Urgent Care Center

What are the regular operating hours of Nicklaus Children's Palm Beach Gardens Urgent Care Center?

The urgent care center is open daily from 11:00 AM to 10:00 PM.

Does Nicklaus Children's Palm Beach Gardens Urgent Care Center offer services without an appointment?

Yes, it provides walk-in urgent care services with no appointment needed.