Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
301 reviews
5 stars
235
4 stars
12
3 stars4
2 stars3
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Andre, Kira, and Tammy for their exceptional service.
Product Selection
The store offers a wide variety of designer frames and lenses, which customers appreciated during their shopping experience.
Mixed Experiences
While many reviews highlighted positive interactions, there were notable complaints about rude staff and poor customer service in certain instances, leading to a mixed overall impression.
Efficiency
Several customers noted that the process from eye exams to purchasing glasses was efficient and took less time than expected.
Issues with Repairs
Some customers reported dissatisfaction with repairs and adjustments, citing problems with glasses not being fixed properly or staff being dismissive.
- DDDan DeLaneyJan 5, 20265.0Ms. K. Cattrell, Store Manager, was wonderful to work with. She was very patient and helpful in my search for new glasses. She is insightful regarding sizing and made the experience stress free. I will recommend her to family and friends.
- SPSpool N PSIJan 5, 20265.0We always use the Gardens Mall location. Dr. Cho is amazing. Also, the glasses technicians are so helpful when choosing frames and making final adjustments.
- MFMarie FalconeJan 1, 20265.0Andre, the nicest, patient and knowledgeable sales technician. I highly recommend him along with LensCrafters selection and in store promo it was a great experience
- NGNichola GrahamDec 31, 20255.0Andre at LensCrafters Gardens Mall Florida was fantastic. He immediately helped my daughter with her loose glasses, cleaned and adjusted them, and took the time to check whether we might need a new prescription or glasses before our insurance benefits expired. Even though the store was busy, he never rushed us and was very thorough and professional. Excellent customer service!
- ASAmanda SzybinskiDec 20, 20255.0This LensCrafters store is fantastic! Wide selection of various designer frames for both eyeglasses and sunglasses, staff is friendly and knowledgeable. The highlight of my many trips & MANY purchases at this specific LensCrafters location is absolutely the manager, Kristen (Kira), who has helped me with my 6 eyeglasses/sunglasses purchases. Her upbeat energy is contagious and she is extremely helpful, efficient and the MOST knowledgeable. She makes the entire process feel seamless and effortless. Overall, very pleasant experience, plus who can ever have enough designer glasses? 😎
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Palm Beach Gardens offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands can I find at LensCrafters in The Gardens Mall?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., and more at LensCrafters.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at 3101 PGA Blvd, Palm Beach Gardens?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule an eye exam appointment online through LensCrafters' scheduling link provided on their website.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup for eyewear purchases.
What payment methods are accepted at LensCrafters in Palm Beach Gardens?
LensCrafters accepts multiple payment options including American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa.
Is LensCrafters in The Gardens Mall wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance to accommodate all customers.
What nearby stores can I visit at The Gardens Mall when I visit LensCrafters?
Nearby stores at The Gardens Mall include Anthropologie, Brooks Brothers, Banana Republic, Coach, and Nordstrom The Gardens, offering great shopping options before or after your visit to LensCrafters.
Are there nearby cafes close to LensCrafters where I can relax after my eye exam?
Yes, you can visit nearby cafes such as Nordstrom Ebar Artisan Coffee and Cafe Bistro within The Gardens Mall to relax and enjoy a coffee or light meal after your visit to LensCrafters.
Is there an optometrist nearby if I need additional eye care services?
Yes, Jeffrey D Hixenbaugh OD PA is an optometrist located near LensCrafters for additional eye care needs.