Many customers praised the staff for being friendly, caring, and professional, creating a welcoming atmosphere.
Communication Issues
Several reviews highlighted problems with communication regarding costs and treatment plans, leading to customer dissatisfaction.
Quality of Care
While many customers reported positive experiences with the quality of care and procedures, some expressed concerns about the dentist's bedside manner and professionalism.
Waiting Times
Multiple reviews mentioned long waiting times for appointments, both in the waiting room and during procedures.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing high satisfaction while others reported significant issues.
KM
Kurt McIntosh
Dec 31, 2025
5.0
Beautiful atmosphere
AF
Audrey Flowers
Nov 24, 2025
5.0
Always a friendly staff! I love that they let you know the costs up front - all your decision. Dr. M is nice, he explains what he is doing & is very gentle - he actually has a sense of humor! Overall - I love this place. I will highly recommend & have told others from L3Harris to try them. Thanks guys!!!
WS
Wendy Stout
Nov 5, 2025
5.0
I love everyone at new image, they take care of my needs. They are all respectful, and well informed.
NB
Natalie Batsis
Oct 31, 2025
1.0
This place is the worst. They will constantly surprise you with charges that the insurance "didn't cover". This last time they told me upfront my insurance wouldn't cover so I paid everything up front and some how there were still fees that my insurance "didn't cover". When I challenged that and told them they told me to begin with my insurance wouldn't cover they said they were hoping my insurance would "discount" it. Unbelievable, why would you hope for a discount and not be upfront about charges when you know the insurance won't cover it? And then when I'm upset about hidden charges make me leave so they don't have to make it make sense. I should've found a new dentist the first time they did this shit. Not let them keep doing it over and over, like money grows on trees. I will definitely be reaching out to a business agency regarding their fraudulent charges!
CC
Courtney Darcy CK Consulting
Oct 3, 2025
5.0
They are so friendly and made me feel like family. From the front office staff to dr.Mancia and all the assistants. I have always had serious dental anxiety due to previous drs being awful and new image helped me so much! I literally won’t ever go somewhere else! Chris was absolutely amazing!!!!! He was beside me throughout the whole process… and I was there a lot!!!! I cried at the end because he knew exactly what my vision was and he made it happen and literally brought my smile back! They asked me throughout every single step of the process if I was okay or needed anything. Even called me the day of my big procedure to let me know everything was in, ready, looked great and they were excited for me to come in. I know this is a long review but I can’t thank them enough! Thank you so much again Chris and dr.mancia!!!!
Frequently Asked Questions About New Image Dentistry
What are the operating hours of New Image Dentistry in Palm Bay?
New Image Dentistry is open Monday from 8:00 AM to 2:00 PM, Tuesday and Thursday from 7:00 AM to 7:00 PM, Wednesday from 7:00 AM to 5:00 PM, and Friday from 8:00 AM to 5:00 PM. The office is closed on Saturdays and Sundays.
Where is New Image Dentistry located?
New Image Dentistry is located at 1890 Palm Bay Rd, Suite 2, Palm Bay, FL 32905, USA.
How can I schedule an appointment at New Image Dentistry?
You can schedule an appointment at New Image Dentistry by visiting their online reservation at https://www.certify.care/NADG?IsIframe=1&LocationId=A0A51BC0-69DF-4C96-B6E1-6F81F9C7A75A&FacilityId=BFD91F0F-2E6A-49C7-9575-C794097B377F or by calling their main phone number at +1 321-724-5100.
What dental services does New Image Dentistry offer?
New Image Dentistry provides general dentistry, endodontics, and pediatric dental services among others.
Is New Image Dentistry currently open?
No, New Image Dentistry is not closed; they are open during their scheduled hours.
Are there other dental offices near New Image Dentistry?
Yes, nearby dental offices include Melbourne Emergency Dentist, A Plus Dental Care, and Dr. ATM Amin, offering additional options for dental care in the Palm Bay area.
Which nearby places can I visit before or after my dental appointment at New Image Dentistry?
You can visit Sunnyside Park or enjoy dining at nearby restaurants like Quality Caribbean Restaurant & Lounge, Pho Bolsa, The Habanero Grill, or JAMROCK BAR AND GRILL before or after your appointment.
What options are there for accommodation near New Image Dentistry?
Nearby accommodations include Palm Bay Hotel and Conference Center and Quality Inn, offering convenient places to stay in Palm Bay.
Are there healthcare facilities near New Image Dentistry besides dental offices?
Yes, besides dental offices, nearby healthcare facilities include Perdue Chiropractic, JULIUS ACUPUNCTURE & NATURAL MEDICINE, and Believe Recovery And Counselling Center.
Does New Image Dentistry offer resources for insurance or legal assistance nearby?
Yes, nearby professional services include Access One Insurance for insurance needs and Access One Immigration and International Solutions for immigration law services.