New Image Dentistry

4.5
481 reviews

About

DentistNorth American Dental Group

Location

New Image Dentistry
1890 Palm Bay Rd, Palm Bay, FL
32905, United States

Hours

Reviews

4.5
481 reviews
5 stars
393
4 stars
32
3 stars
10
2 stars
9
1 star
37

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, caring, and professional, creating a welcoming atmosphere.

Communication Issues

Several reviews highlighted problems with communication regarding costs and treatment plans, leading to customer dissatisfaction.

Quality of Care

While many customers reported positive experiences with the quality of care and procedures, some expressed concerns about the dentist's bedside manner and professionalism.

Waiting Times

Multiple reviews mentioned long waiting times for appointments, both in the waiting room and during procedures.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing high satisfaction while others reported significant issues.
  • KM
    Kurt McIntosh
    Dec 31, 2025
    5.0
    Beautiful atmosphere
  • AF
    Audrey Flowers
    Nov 24, 2025
    5.0
    Always a friendly staff! I love that they let you know the costs up front - all your decision. Dr. M is nice, he explains what he is doing & is very gentle - he actually has a sense of humor! Overall - I love this place. I will highly recommend & have told others from L3Harris to try them. Thanks guys!!!
  • WS
    Wendy Stout
    Nov 5, 2025
    5.0
    I love everyone at new image, they take care of my needs. They are all respectful, and well informed.
  • NB
    Natalie Batsis
    Oct 31, 2025
    1.0
    This place is the worst. They will constantly surprise you with charges that the insurance "didn't cover". This last time they told me upfront my insurance wouldn't cover so I paid everything up front and some how there were still fees that my insurance "didn't cover". When I challenged that and told them they told me to begin with my insurance wouldn't cover they said they were hoping my insurance would "discount" it. Unbelievable, why would you hope for a discount and not be upfront about charges when you know the insurance won't cover it? And then when I'm upset about hidden charges make me leave so they don't have to make it make sense. I should've found a new dentist the first time they did this shit. Not let them keep doing it over and over, like money grows on trees. I will definitely be reaching out to a business agency regarding their fraudulent charges!
  • CC
    Courtney Darcy CK Consulting
    Oct 3, 2025
    5.0
    They are so friendly and made me feel like family. From the front office staff to dr.Mancia and all the assistants. I have always had serious dental anxiety due to previous drs being awful and new image helped me so much! I literally won’t ever go somewhere else! Chris was absolutely amazing!!!!! He was beside me throughout the whole process… and I was there a lot!!!! I cried at the end because he knew exactly what my vision was and he made it happen and literally brought my smile back! They asked me throughout every single step of the process if I was okay or needed anything. Even called me the day of my big procedure to let me know everything was in, ready, looked great and they were excited for me to come in. I know this is a long review but I can’t thank them enough! Thank you so much again Chris and dr.mancia!!!!

Frequently Asked Questions About New Image Dentistry

What are the operating hours of New Image Dentistry in Palm Bay?

New Image Dentistry is open Monday from 8:00 AM to 2:00 PM, Tuesday and Thursday from 7:00 AM to 7:00 PM, Wednesday from 7:00 AM to 5:00 PM, and Friday from 8:00 AM to 5:00 PM. The office is closed on Saturdays and Sundays.

Where is New Image Dentistry located?

New Image Dentistry is located at 1890 Palm Bay Rd, Suite 2, Palm Bay, FL 32905, USA.