Fully Bilingual Patient – Centered Medical Home (PCMH)
NCQA RECOGNIZED PATIENT – CENTERED MEDICAL HOME Orlando Family Medical is Patient Centered Medical home, level 3
Patient Centered Medical Home (PCMH) Accreditation (Level 3) Recognized NCQA
A Patient-Centered Medical Home (PCMH) is a new way of delivering healthcare.
Promotes a partnership between you, your physician and care team.
Provides accessible, coordinated, comprehensive, and continuous quality health care.
Ensures all of your preventive, acute, and chronic care needs are met.
Emphasis on efficient and timely service delivery
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.