Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker Waterford Lakes Town Center
683 N. Alafaya Trail, Orlando, FL
32828, United States
Hours
Reviews
4.8
145 reviews
5 stars
137
4 stars1
3 stars2
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received high praise for being friendly, knowledgeable, and helpful throughout the customer experience.
Store Environment
Customers appreciated the clean, well-organized, and inviting atmosphere of the store.
Product Selection
The variety of glasses and frames available was noted positively, with many customers finding suitable options.
Eye Exam Experience
The thoroughness and professionalism of the eye exams were frequently highlighted as a positive aspect of the service.
Mixed Experiences
While most reviews were positive, there were a few negative experiences related to specific staff interactions and issues with prescriptions.
- CJChristine James-McKenzie3 days ago5.0Patient and professional optometrist. Manager is kind and knowledgeable. Fabulous experience.
- CMChristina McCutchenDec 30, 20255.0The entire staff at this store was kind, professional, helpful, and knowledgeable. Good selection of frames in different styles and sizes.
- SKSamantha KirklandDec 13, 20255.0Had the best experience ever. It’s nice to have a hands on rep who is well knowledgeable about their inventory and Emmanuel did just that. He and the team were so inviting, the store feels airy and nice. So grateful for you and your time. Look forward to doing more shopping in the future.
- NRNelly RiveraDec 8, 20255.0Excellent customer service. The young man professional.
- CCcasanamarNov 24, 20255.0Jamie treated me with great courtesy. She helped me find a pair of glasses that fit my budget and needs. She explained everything in detail. Jamie is a wonderful person and helped me with everything.
Frequently Asked Questions About Warby Parker Waterford Lakes Town Center
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What do I need to bring when visiting Warby Parker Waterford Lakes Town Center?
You only need your eyes to try on frames. For prescription purchases, bring a digital or physical copy of your prescription and any FSA or HSA cards for payment. Note that this location only accepts credit or debit cards and is cashless.
Does this location accept vision insurance?
Yes, Warby Parker is in-network with several major insurance carriers and facilitates out-of-network benefits, though coverage varies by plan and location.
Are measurements and frame adjustments available at this store?
Yes, the store offers optical measurements and complimentary lifetime adjustments for Warby Parker frames. An optician is available for adjustments if frames don't fit perfectly upon arrival.
What is the return and exchange policy at Warby Parker Waterford Lakes Town Center?
They have a 30-day hassle-free return or exchange policy for eyewear and accessories, applicable to both in-store and online purchases. Contact lenses can also be returned or exchanged within 30 days if unopened.
Can I purchase gift cards from this location?
Yes, physical gift cards are available both in store and online. E-gift cards can also be purchased for immediate use.
What are the store hours for Warby Parker Waterford Lakes Town Center?
The store is open Monday through Saturday from 11:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which nearby stores can I visit for women's clothing around Warby Parker?
Nearby women's clothing stores include LOFT, Lululemon, Lane Bryant, and Aerie, all located within Waterford Lakes Town Center. You can shop for fashion items before or after your eyewear visit.
Are there any nearby restaurants where I can grab a bite after shopping at Warby Parker?
Yes, you can visit California Pizza Kitchen or Uncle Maddio's Pizza - Waterford for delicious pizza options nearby.
Where can I find entertainment and gaming stores near Warby Parker Waterford Lakes Town Center?
GameStop and Waterford Lakes Town Center - GameStop are nearby stores offering video games, electronics, and arcade fun, perfect for entertainment after your visit.
Is the Warby Parker Waterford Lakes Town Center location accessible and what payment methods are accepted?
The location has wheelchair accessible entrances and parking. It accepts credit and debit cards only, as it is a cashless store.