Business Details
About
Medical Supply Store
The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Location
Hours
Reviews
4.8
570 reviews
5 stars
518
4 stars
22
3 stars7
2 stars6
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Tony and Tay, received high praise for their knowledge, patience, and helpfulness in addressing customer needs.
Product Quality
Customers reported positive experiences with the arch supports and shoes, noting significant relief from foot pain.
Pricing Concerns
Some customers expressed dissatisfaction with the high prices of products and the perceived value of the lifetime warranty.
Mixed Replacement Experience
There were complaints about receiving refurbished insoles instead of new ones during replacements, leading to disappointment.
- FPfs pedron6 days ago5.0Had great service from Tony, who explained everything very well. The system involves a series of orthotic supports and maintainers and shoes. It's expensive but worth it.
- KMkid musicDec 31, 20255.0The service was outstanding. The price is a little high but they're worth it. You can feel the difference in just a few minutes.
- SSStephanie SmithDec 30, 20255.0Tony was absolutely amazing!! đ He is extremely knowledgeable, respectful and deserves a RAISE!!! Thank you Tony, I will refer co-workers to you!! đ
- FFFlorida FoodieDec 16, 20254.0First of all $1715.00 is a lot of money for inserts and for what I received, especially since there is a NO REFUND policy, so you are stuck with them no matter what. They do help many people, I honestly believe that. I Love the Brooks shoes, the inserts helped some, but didn't solve my pain I was having. They do help with feet, walking and feet pain, but not the leg pain I was really concerned about. The Brooks shoes are fantastic and just $120-$200 for the supportive, cushion shoes. The expensive little plastic inserts in other shoes doesn't do much, but the Brooks shoes without inserts are still great shoes and help so much. These inserts do help many people for sure, but it's expensive. That said, they are supposed to be a lifetime warranty on them (as long as no dog bite marks on them, damage, or the store doesn't go out of business).
- CCCeceDec 6, 20253.0Update: The associate that gave me the refurbished arch supports called me back the next day and offered to replace the refurbished supports for a new one. I stopped by later that week to get it replaced. Would love to know why they gave me a refurbished replacement to begin with. I can definitely tell the difference in support between the refurbished and the new pair. ------------------------------------------------------------------------------------------- I initially had a great experience when I bought the system of arch supports. The regional manager had taken my prints and measurements, did some tests and explained their system. I didn't mind the high price since she mentioned it's a lifetime replacement. When I went for my 6 month follow-up, the arch support I used the most had gone flat by then so they replaced it with a new one. I have gone back again because it has again gone flat but this time, instead of a new one, they gave me a really beat up one, which you can see in the picture, and the associate mentioned that the store manager said they only give refurbished one's as a replacement. I was pretty disappointed since they only last about 6 months but also my previous replacement was a new one. I have no idea how long these refurbished ones are going to last. And it's also really beat up. I'm really disappointed.
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. Itâs common for people to think that their shoes are the problem, when in reality itâs often the foot thatâs going into the shoes thatâs the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once youâve been fitted and have found the supports that work the best for you, youâll be able to wear your new arch supports home.
How do I get my free fitting?
Itâs simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce discomfort. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How are Good Feet arch supports different from typical inserts or insoles?
Good Feet Arch Supports provide firm yet flexible support designed to correct foot biomechanics, offering long-term pain relief unlike generic insoles.
Can arch supports help if I wear good shoes but still experience foot pain?
Yes, arch supports stabilize your foot to minimize or alleviate pain caused by foot-related problems, even if you already wear quality shoes.
Will I receive my arch supports on the same day I purchase them?
Yes, for customers aged 6 and older, arch supports are in stock and available to take home immediately after fitting.
How can I get a free fitting at The Good Feet Store?
Simply visit your local Good Feet Store; no appointment is needed, though you may schedule one if you prefer.
Can I use my HSA or FSA funds to buy arch supports?
Yes, arch supports are eligible for reimbursement with eligible flexible spending accounts like HSA, FSA, or HRA, but check your plan details to confirm.
What are The Good Feet Store's hours of operation?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and Sunday from 11:00 AM to 5:00 PM.
Where is The Good Feet Store located in Orlando?
It is located at 4684 Millenia Plaza Way, Orlando, FL 32839.
Are there food and drink options nearby The Good Feet Store for a visit before or after fitting?
Yes, nearby places like Ding Tea Orlando and Bear Rock Cafe offer tea and coffee, and restaurants such as Naradeva Thai Restaurant, Subway, and The Habit Burger Grill provide convenient dining options.
What entertainment or shopping can I enjoy near The Good Feet Store?
Nearby, you can visit Coliseum of Comics Millenia for comics and gifts, Millenia Plaza - GameStop for video games, and Marshall's for department store shopping.
Are there wellness or beauty services near The Good Feet Store?
Yes, nearby salons and spas like Lee Nails & Spa, Aiza Salon and Spa, and JM Nails & Spa offer beauty and wellness services.