Maihan Vision Care

Reviews

• AA

  Afef Ben ammar

  Oct 25, 2025
  1.0
  Two days ago ,I was in the millennium mall shopping and took appointments for myself and my daughter. We were advised $130.00 for both contacts and lenses for myself after confirmation from Doctor and consultant. Also, for daughter was $95.00 - this was the cost without insurance we were quoted, and without dilation. Just to get prescriptions. When I showed up for appointments, she took my daughter in first, then when it was time for my appointment, she advised $195.00 denying the original quote, she then claimed she had another appointment but this was clearly as a walk in-in, however said for me to wait. There in-lies, the issue, not only did I have appointments back to back scheduled, but she also lied about the cost, and in addition, now, lying about the timing as we should’ve been seen back to back. When I challenge the issue, she then backtracked and she said she canceled this appointment and would put me in the place that I was normally supposed to be as if though it was a favor, At this point The consultation was still being challenged, and the consultant finally reaffirmed my quote as he was there as a witness. I really appreciate him, stepping up and matching what was said and affirming that with the doctor and the associate, which also tried to involve herself with the conversation claiming the prices were different as well. He challenged both of them. I was with my kids, and I felt massive, disrespect and discrimination on this issue, And wasted my time of which very limited available free time I have. Do not go to this LensCrafters in Macy’s nor this doctor, it’ll be a waste of your time and potentially up charging you more than what was quoted. LensCrafters and Macy’s there should be a benefit to expect more out of that especially when you’re trying to make something convenient this was totally inappropriate. The doctor was supposed to have a reputation of handling this in a professional manner, and she was not doing so in front of people until I called her out on it. They apologize, but by then it was too late, While they said they would honor the price. It was only after being challenged and this is wrong. And only after the consultant reaffirm the pricing. She just didn’t want to look bad in front of the other people waiting. The conversation was specifically with the doctor and we had already been quoted the prices directly face-to-face, and she was also challenged to check the video as we knew that we were there and we knew what was quoted. Sad very sad how this was handled.
• RG

  Ricardo Cepeda Garay

  Sep 10, 2025
  5.0
  The best service I've ever had in years! Fast, easy, reliable and very professional!!!
• SE

  Sucel Torna Echemendia

  Mar 5, 2025
  5.0
  Muy amable la doctora y a pesar de mi idioma todo fue perfecto ,la señorita que está atendiendo en la parte de la selección de la gafas muy amable también el muchacho que me recibió antes de entrar con la doctora muy bien portado y respetuoso en fin todo excelente y profesional se los recomiendo
• KB

  Ken Bould

  Dec 18, 2022
  5.0
  Dr. Nguyen was very knowledgeable and friendly. She was easy to talk with and made me feel like she was genuinely concerned about my eye health and not someone on a conveyer line to be processed as quickly as possible and on to the next client. Dr. Nguyen took the time to explain everything that was happening during the examination, why and what caused the issues I was experiencing, and reassured me of the corrective processes. A very pleasant experience and I plan on returning for my next check up. Thank you Dr. Nguyen for caring and taking the time.
• PS

  Paulette Schank

  Oct 7, 2021
  5.0
  The staff was extremely kind and caring when caring for my handicapped son today. I truly appreciated all their assistance.

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