Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
934 reviews
5 stars
792
4 stars
29
3 stars10
2 stars
19
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Amy Jo, Alejandra, and Farah providing exceptional service.
Product Knowledge
Customers appreciated the staff's expertise in helping them choose the right frames and lenses, often highlighting the thorough explanations and assistance provided during the selection process.
Mixed Experiences
While many reviews were positive, there were some complaints regarding poor service from certain staff members, particularly in handling customer inquiries and issues.
Store Environment
The store was frequently described as clean, organized, and welcoming, contributing to a pleasant shopping experience.
- SLSteel Horse Life2 days ago1.0Purchased two sets of glasses. Abigail, who was very professional and helpful, stated my glasses would arrive in 10 days. After day 9, one set of glasses showed up but the lenses were falling out. I was able to get the lenses back in and fixed. The second set of glasses still have not showed up yet. Its been 14 days now. Being a truck driver I have to get back out on the road and I am getting no response from anybody here for when the glasses will be here. I am very pissed off now!! Save yourself the time and go elsewhere. It would be nice if I can get a timeline but these people have no clue.😡😡😡
- PRPatina Ripkey2 days ago5.0My husband and I are both very impressed with this location. In particular Alejandra has been an excellent sales associate. She met with us prior to the holidays but we weren’t ready to make a purchase yet. She followed up in January and has been incredibly knowledgeable, gave us multiple options, and didn’t pressure us into purchasing higher priced glasses. She was also honest about her personal experiences with transitions etc. probably my best experience at a LensCrafters location ever, to date and I’ve been a customer at other locations for years.
- BBBrian BrewerJan 2, 20265.0The staff was extremely polite and efficient
- JTJulie TielschDec 15, 20255.0I went to the one in waterfordLakes. It was very welcoming.The employees were great. A very large variety to choose from. She was very knowledgeable and very helpful. She took her time to help me decide on a plan and what it entailed. I'm telling you.It's worth checking out the store!!
- MTMartin ThomasNov 30, 20251.0Arranged a demo of Meta glasses , waited for my appt and scheduled my day to travel and they cancelled on me due to a staff member being off. Ridiculous
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Orlando offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including options like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the store hours for LensCrafters in Orlando?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:30 PM and on Sundays from 12:00 PM to 6:00 PM.
Does LensCrafters provide contact lens exams?
Yes, LensCrafters provides comprehensive eye exams which include contact lens evaluations and fittings, with an additional fee for the fitting and evaluation.
Are prescriptions from other optometrists accepted at LensCrafters?
Yes, all prescriptions are welcome at LensCrafters.
Where is LensCrafters located in Orlando?
LensCrafters is located at 891 N Alafaya Trail, Space G05, Orlando, FL 32828-7049 inside Waterford Lakes Town Center.
What payment options are available at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa for payment.
Are there any places nearby LensCrafters where I can grab a coffee before my appointment?
Yes, there's a Starbucks coffee shop located nearby in Waterford Lakes Town Center where you can enjoy a coffee before your appointment.
Can I visit other shopping or dining options near LensCrafters during my visit?
Definitely! Nearby options include Just Salad for health-conscious dining, Red Lobster for seafood, Shake Shack for burgers, and Tin & Taco for fast Mexican food, all located close to LensCrafters in Waterford Lakes Town Center.
Are there any medical or wellness centers near LensCrafters?
Yes, AdventHealth Primary Care+ Waterford Lakes and Affinity Health & Wellness Center are nearby medical centers, and SimonMed Imaging - Waterford Lakes is also close for diagnostic services.