Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,015 reviews
5 stars
945
4 stars15
3 stars5
2 stars4
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff received high praise for being friendly, helpful, and attentive, with many customers highlighting individual employees like Brian, Karlen, and Juan for their exceptional service.
Repair Services
Customers appreciated the quick and effective repair services offered, often at no charge, which helped them during emergencies.
Product Knowledge
Employees demonstrated strong product knowledge, guiding customers through frame and lens options, ensuring they found suitable choices.
Mixed Experiences
While many reviews were positive, there were some complaints regarding appointment management and a few negative interactions with staff.
Overall Satisfaction
The majority of customers expressed high satisfaction with their experiences, recommending the store for its service and quality.
- JRJennifer RidensNov 13, 20255.0We were on vacation and my daughter's nose piece broke off of her glasses. Came to LensCrafters and Laura fixed them. They were very helpful! Highly recommend!
- MTMargelis TorralbaNov 8, 20255.0Es la segunda compra de lentes que hago! Y Juan es el mejor, te orienta en cada paso, te explica muy detalladamente! Quedé súper complacida con el servicio!
- YMYamil Mir MedinaNov 7, 20255.0La atención de Brian fue increíble, tuve un problema con las gafas de vista que sin ellas no podía ver, y el se ofreció a arreglarmelas de forma gratuita en menos de 10 minutos. Recomiendo esta tienda y a su personal encantador.
- JKJosh KnightNov 6, 20255.0I’m from out of town and my prescription sunglasses broke while visiting. Laura and Isabel working here were great help and fixed them free of charge. Would highly recommend.
- ASAlissa SookramOct 17, 20255.0I had an exceptional experience at LensCrafters thanks to, Brian. He was extremely helpful, knowledgeable, and professional throughout the entire process. Brian took the time to explain everything clearly and ensured that each step—from selecting the right glasses to completing the purchase—was smooth and effortless. His attention to detail and excellent customer service made the experience truly enjoyable. I will definitely be returning to work with Brian again in the future due to the outstanding level of service he provided.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of services does LensCrafters at Florida Mall offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands can I find at LensCrafters?
You can find designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and Michael Kors among others.
Do you accept vision insurance plans at LensCrafters?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours of LensCrafters in Florida Mall?
LensCrafters is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Can I schedule an eye exam online at LensCrafters?
Yes, you can schedule an eye exam online through their quick link scheduling page.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters provides in-store pickup for products.
Are there other optical centers near LensCrafters at Florida Mall?
Yes, nearby optical centers include Alafaya Vision Center - Florida Mall and DPA Eyecare, providing additional eyecare options in the area.
What nearby places can I visit for shopping around LensCrafters?
Nearby shopping options include M&M's World for candy and gifts, H&M for clothing, and Mayors for jewelry and women's clothing.
Where can I grab a bite or coffee near LensCrafters?
Close to LensCrafters, you can visit Green Mango for fast food and coffee, Açaí Brazil FL for healthy fast food, and Mochi for frozen yogurt.