LensCrafters

4.8
1044 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
8001 S Orange Blossom Trl, Orlando, FL
32809-9132, United States

Hours

Reviews

4.8
1,044 reviews
5 stars
973
4 stars
15
3 stars
5
2 stars
4
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Karlen, Brian, and Jessica for their exceptional service.

Efficiency

Many customers highlighted the quick and efficient service they received, with several instances of repairs and adjustments being completed in a timely manner.

Product Knowledge

Customers appreciated the staff's knowledge and guidance in selecting frames and lenses, ensuring a satisfactory experience tailored to individual needs.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding order delays and unsatisfactory eye exams, indicating inconsistency in service.
  • II
    IK IK
    Jan 3, 2026
    5.0
    Got my glasses fully replaced in less than one hour - not only are these guys efficient, but they’re also very polite in their service! Shoutout to Brian who helped me.
  • CC
    Cade Cryer
    Jan 1, 2026
    5.0
    Carlyn was exceptionally well mannered and super helpful. She had the sweetest smile and was just so friendly. I recommend them highly 😁
  • CG
    charles Grant
    Jan 1, 2026
    5.0
    So I came 30 mins early and I was able to get checked in and have my eye exam done. They were very helpful and informative. Danelys helped me with the fitment for my glasses and she’s very helpful. Overall it was a great experience.
  • JB
    Juan Barrios
    Dec 30, 2025
    5.0
    Jessica fue muy especial conmigo, me asistió con mis Oakley metas y me explico todos los pasos a seguir con mi nueva prescripción para lentes progresivos, si vas a LensCrafters pregunta por Jessica sin duda no te arrepentirás.
  • CI
    Claudia Irizarry
    Dec 24, 2025
    5.0
    Amazing service, fast and efficient. Totally recommend, no hesitation. Front counter was responsible, doctor was amazing, and Laura, very attentive and charismatic, gave me the best service when purchasing my glasses. I left 💯% satisfied !

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.