Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of trainers like Ben and Anita for their exceptional training skills.
Cleanliness
The gym is frequently noted for its cleanliness, particularly in the women's locker room and kiddie gym, contributing to a positive workout environment.
Equipment Variety
The gym offers a wide variety of equipment, which many customers appreciate, although some noted that certain machines are outdated or in need of repair.
Customer Service Issues
Several reviews highlighted negative experiences with customer service, particularly regarding membership cancellations and perceived unfair treatment by staff.
Family-Friendly Environment
The kiddie gym received positive feedback for its attentive staff, making it a great option for families who want to work out while their children are cared for.
GC
Gary Clark
Nov 12, 2025
5.0
My trainer Josh Dieman has been really great. I'm 72 years old and recently intentionally lost over 50 pounds, unfortunely most of it muscle mass. Josh is helping me rebuild my muscle mass that I lost. I have had numerous trainers over the years and Josh has been the best. He is really good at accessing my weaknesses and figuring out what needs to be done.
CJ
Craig Jenkins
Nov 4, 2025
5.0
Amazing staff and an incredible gym. Always worth a visit if you're in Orlando.
TB
Tatiana B
Oct 30, 2025
5.0
I want to thank my trainer Ben , for making misery enjoyable and tricking me into becoming a person who exercises almost voluntarily. 😆💪
Despite CF being a pretty awesome gym, that is clean, with tons of machines & a ladies-only workout area, I have been "donating money" for years like a charity I never meant to start because in my head I was going to become a gym person 🤷♀️.
Reality? I show up 2–3 times a year, after eating too much during the holidays.
I considered personal training before, but chickened out because I knew I'd ghost.
This year I decided to try again and got paired with Ben Paz. During my introductory session I needed help getting off the floor like a newborn giraffe, but still signed the agreement. 🦒💀
Do I love the gym now? Absolutely not !
Do I love working out with Ben? Weirdly… YES !
He makes it fun, switches routines constantly, and somehow convinces me to finish every session with encouragement and his fun & hyped up trainer energy.
Every session I swear I hate him, but every other day I’m back for more, because I’m seeing progress.
My core is starting to work, and I can sit up / get up from the floor now without negotiating with gravity first & my 🦇 wings are downsizing 🥹 .
CV
Carmen Odette Vazquez
Oct 22, 2025
5.0
If you need a personal trainer, go with Ben. I trained with him for about 3 months and notice real improvement on my ability to perform exercises. I really liked that he focuses on balance, stability, and strength. I’m very Greatfull for his dedication and for paying attention to the areas of my body needed extra work. Ben is professional and pushed me to beyond my limits💪🏼💪🏼
AA
Alexa
Oct 16, 2025
5.0
We’ve been members for a few months now and take our children into the kiddie gym once or twice a week. My youngest (1) goes most often these days. Farah and Sausan have done a wonderful job taking care of him while my husband and I get a workout in. They’re always very attentive and mindful of his needs during his time in there. I appreciate them very much. (:
As for the gym itself, the women’s locker room is always very clean and well kept. The upstairs women only area is a god send for someone like me that isn’t comfortable in the main area. It is small, but as long as there aren’t too many people up there it’s good space wise. There’s also a fair amount of options for a limited space area.
Additionally, I have noticed frequent loitering on equipment downstairs (I specifically go in the morning time). I typically only use the treadmill/stair master in the main area, so it doesn’t directly impact me, but I do think that would be frustrating for anyone that wants to use the things people are occupying to talk.
Overall, this gym works very well for my family. Offering childcare, a women only area, and quite a large selection of workout options makes it a great place for us to be able to workout at the same time. I also think it’s worth noting that unfortunately my son and I will be taking a pause in our gym visits since I am currently pregnant again and not feeling well, but my husband will still be going!