Baldwin Park Eye Care

Reviews

• FL

  Fanesse Lee

  Feb 25, 2026
  5.0
  Service was top notch. It felt like I got a boutique experience. Everything was so personal and explained thoroughly. All of my questions were answered and I never felt rushed or like they were just trying to get to the next person. The best part was the personalizing of picking out glasses. They hand selected pairs for me to try rather than leaving me to wander on my own. If you’re thinking of switch from franchise to small business this I the one to use.
• EE

  ET

  Dec 8, 2025
  3.0
  My experience with Baldwin Park Eye Care had both positive and improvable components. Friendly service-oriented atmosphere, easy to schedule appointments, convenient location. Overall, a welcoming client experience from the doctor and coordinating personnel. The office is busy, usually wait 20-25 min. past scheduled visit but understandable given the volume of patients they serve across the community. As far as getting new glasses, the consult team gave the sense that upselling is priority. There may be an opportunity to incorporate greater value towards client satisfaction. My 1:1 with the tattooed curly haired clerk underscored the observation. When I communicated $700+ wasn’t the budget I originally had in mind as I was having trouble finding a frame I loved and quoted for the next best alternative, she became chilly or condescending in answering my questions. The tone bordered nasty-nice (if you know you know) which was not necessary. I had brought my AmEx that day with the intent to order whatever pair I was at minimum comfortable with for the sake of convenience and retire an outdated Rx. Once oriented to the Pretty Woman scene unfolding, my credit card and this 5-year Baldwin Park resident skedaddled. My appreciation to the exam staff’s guidance and hospitality.
• MM

  Maika

  Dec 5, 2025
  5.0
  The staff is always so kind and helpful! I enjoy coming every year!
• LS

  Lynete scott

  Aug 10, 2021
  5.0
  Doctor and staff were friendly and very knowledgeable. I felt safe because staff practiced safety precautions such as wearing masks and having patients wash hands after entering. Facility was clean as well. Overall I'm very satisfied with my first visit. I would highly recommend Baldwin Park Eye Care.