Pearle Vision

4.3
329 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Orange Park provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Location

Pearle Vision
1911-6 Wells Road, Orange Park, FL
32073, United States

Hours

Reviews

4.3
329 reviews
5 stars
262
4 stars
5
3 stars
4
2 stars
9
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting individual staff members for their exceptional service.

Wait Times

Several reviews mentioned long wait times for appointments and glasses, with some customers expressing frustration over delays.

Communication Issues

Customers reported problems with communication regarding the status of their glasses and difficulty reaching the office by phone.

Mixed Experiences

While many had positive experiences, some customers reported negative interactions with front desk staff and issues with their orders.
  • BH
    Betsy Hanson
    3 days ago
    1.0
    We went in for 2 appointments to see the Optometrist and get glasses. The receptionist was so rude to us. It was like we were putting her out and she was too busy to help us. That was just as we were checking in. She handed us the tablet with such an attitude that I handed it back and said we are going to leave. It’s sad because we going to get 4 pairs of glasses but with her attitude, we are happy to take our business elsewhere. She should find a different job where she doesn’t have to deal with people if she wants to be so miserable to a customer.
  • HC
    Hannah Cui
    Jan 3, 2026
    1.0
    Extremely slow. All I needed was to change my nose pads, but there is only 1 attendant and he was taking ages (no eye exam, just keying things in the computer). I felt bad for the client who was with him trying to order their glasses. We left after waiting half an hour. This place is stuck in the 1990s with processes and tech, it seems.
  • AG
    Alyssa Gilbert
    Dec 27, 2025
    1.0
    Drove all the way out to this store on my one day off, only to find out that they CLOSED before the 5 o’clock closing time posted on their door. WTH? Please make sure you notify your website and potential Google as well. I initially went online to find my information.
  • MS
    Margie Stone
    Dec 25, 2025
    1.0
    The lady at the front wasn't very friendly. She didn't explain anything, she only said we are using this machine first. The eye dr was great. I left without buying any glasses because I had 6 people in front of me. The lady at the frint told me to pick frames and to see the man over at the desk. There was only one guy working the frames and he never even said I will be with you. So I left and ordered my glasses elsewhere.
  • BJ
    Brittany Jones
    Dec 8, 2025
    1.0
    I tried to wait and be patient before I wrote a review. I normally get my glasses and eye exams at my eye Dr in oakleaf however I had a negative experience with the new front desk staff so I went to Pearl Vision on wells rd. Every one was very friendly (staff dr etc) the issue I’m having is I paid in full for glasses for myself and my 2 children their glasses came back within a week however my glasses that were in the same order on the same date have yet to come back we are now 2 months in and I still have no glasses or no explanation as to where my paid glasses are this is EXTREMELY frustrating and for this reason I don’t recommend pearl vision as stated this is nothing on the staff themselves but if you’re someone like me who needs their glasses you will understand why I won’t return or refer anyone to the practice and as of this day writing this review I still don’t have my Glasses or an explanation either

Frequently Asked Questions About Pearle Vision

Where is Pearle Vision located in Orange Park?

Pearle Vision is located at 1911-6 Wells Road, Orange Park, FL 32073, United States.

What are the regular business hours of Pearle Vision in Orange Park?

Pearle Vision is open Monday 9:00 AM to 5:00 PM, Tuesday 10:00 AM to 7:00 PM, Thursday 9:00 AM to 5:00 PM, Friday 9:00 AM to 6:00 PM, Saturday 9:00 AM to 5:00 PM, Sunday 11:00 AM to 4:00 PM, and is closed on Wednesdays.