Hearing Aid Lab is an independent, family owned practice. Our owner, Luis Guzman, runs the practice along with his two daughters, Elise and Alexis, who are both licensed hearing aid specialists. Because we are a family owned practice, we guarantee that you will be treated with compassion, kindness, and respect. We genuinely love helping our patient’s experience better hearing, that’s why we help everyone regardless of their age, type of hearing loss, or budget. Our patients always have fun when they come in to see us because we treat everyone like family. Our family is known in the community and we enjoy catching up with our patients during their appointments.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.