StretchLab

Reviews

• KK

  Kay

  Dec 30, 2025
  5.0
  I go this location and Layla is the most amazing flexologist. I'm 77 and was born with scoliosis, 3 fused vertebrae and osteoarthritis...ugh ! Over the years I have suffered with painful and debilitating issues with my neck and shoulder. Leyla has changed my life with tailoring a comprehensive approach to my specific needs. Layla incorporated techniques that have significantly improved my spinal flexibility and reduced muscle tension, which are crucial for managing both scoliosis and arthritis. I've also noticed a significant reduction in the stiffness associated, allowing for greater mobility and less discomfort in my daily activities. I highly recommend the Stretch Lab and Leyla to anyone struggling with similar conditions. Her knowledge, compassionate care, and effective treatment strategies have not only alleviated my pain but have also empowered me with ideas to maintain my spinal health long-term. I am incredibly grateful for the positive impact she has on my life. To Antionette, a special "kudos" for always being professional, pleasant and working with me on scheduling, etc. You both ROCK
• MM

  Michelle

  Jan 19, 2025
  5.0
  I have been a Stretchlab WOW member for almost two years. The changes I have experienced in my overall mobility and agility have been remarkable and the result of the efforts of the many capable young and enthusiastic people who work there. Antuanette, the manager, is not only infectious in her enthusiasm but also kind, capable, efficient, and exceptionally professional. See is a wonderful asset to the organization and makes each member feel well cared for with her personalized service. Many thanks to her and all her help keeping me going on my crazy schedule! Brandon, is an exceptionally talented and knowledgeable therapist. His understanding of body mechanics, gentle yet clear direction, passion for wellness and health, and dedication to his service delivery is unmatched. I am grateful for his skill and ability to customize a stretch routine to meet specific and individual needs. He is committed to helping his clients reap the benefits of therapeutic stretching and consistently makes suggestions on how to incorporate center routines into activities of daily living. Many thanks! Michelle Nakayama
• MM

  Myrna Monterrosa

  Sep 2, 2023
  1.0
  The newly hired front desk staff has proven to be inexperienced at dealing with conflict. My family and I were members at this location under the former management, Alexis and former front desk representative as well. After we fulfilled the membership contract on Dec 29, 2022, we ended the business relationship on good terms without any outstanding balance. It was communicated that everything was good and I even received a final cancelation email. I never heard from anyone at Stretch Lab since. In August 2023, I reached out only to purchase a 3-pack special during the promotion they had. Afterwards, I went to a 25-min session with Lily who is excellent and always so kind! That night, the front desk staff couldnt figure out why I only had 1 session available to use towards that visit. My pre-paid package was not reflecting in their system. I was assured that everything was fine because I just bought a 3-pack session. My son had an appt for Sept 1st and I found out there was a past unpaid balance from 2022 that was never brought to my attention until that date. I was then told my son's appt would be covered. Later that evening, they charged my card without my prior authorization. The excuse given is that the system did all of this. The front desk staff willingly stated that Alexis the former manager got fired. It's important to have managers step in when there are glitches in the system and have an owner that can handle exceptions to the system. This is unfair practice and this is still unresolved. Front desk should require more experienced individuals in handling customer situations that are more complex. I'm requesting a callback from corporate, the owner, or the manager to address their errors and fix this entire case. Thank you and God bless! -Myrna
• NM

  Natalia Mokshanova

  Sep 13, 2022
  5.0
  My stretch with Hayley was amazing, I felt great immediately! Highly recommend, and monthly plans are very affordable.

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