The staff and the doctor are very professional and accommodating. We, my husband and myself, will make this office our regular yearly visit.
LP
lauren pierce
6 days ago
The entire staff is so friendly. The office is clean with state of the art equipment. We love it here!
First off what an amazing experience from the beginning to end the staff super nice they walk you through everything nice and slow the doctor was great as well explained everything from a to z I definitely recommend the eye care center of Ocala
They are nice, but not welcoming. They are not proactive, they are reactive. They did not do a comprehensive fitting for me. I have had to go back a series of times for glasses adjustments and still i dont see well with this glasses. Who knows, maybe they didnt do a good job on the lenses to begin with. Would i come back, no, i did not feel welcomed enough or trustworthy enough to go a second year not seeing well and still adapting to this prescrition for 8 months now.
SM
Sean McFarland
Mar 7, 2026
I had tried another eye care center in the area and was quite disappointed with their lack of service. I came across the Eye Care Center of Ocala on-line and after reading the reviews I decided to give them a try. Setting up the appointment on-line was easy, and I was able to be seen the same day! I arrived about 10 minutes early and was greeted kindly at the reception desk. I was asked a few simple questions and then I was able to fill out the questionnaire on an electronic tablet device, which was convenient.
I was called back on time into the exam area and greeted by the technician/assistant who was professional and efficient. The eye exam lasted about 45 minutes and at the end, Dr. Castello came in and introduced himself in a pleasant and professional manner; he then discussed and reviewed the exam with the technician/assistant. Dr. Castello performed a few more eye test and asked some follow up questions to my satisfaction. The exam was completed and I thanked both the Dr. and the technician/assistant.
I then proceeded to the eye wear section and greeted in a short period of time and reviewed their eye wear selection. The assistant was professional and helped me find a frame that was of good quality and at a fair price. I made the payment for the visit and the eye wear at her desk and prior to leaving, she said my glasses should be in around 2-weeks, and I would be notified via a text. Less than 2-weeks later, I received a text that my new glasses arrived. I again was greeted in a professional manner, and I picked the glasses up in the eye wear area and can see clearly now.
I would recommend the Eye Care Center of Ocala for eye care to anyone looking for an eye care specialist. The facility is clean and the staff is friendly, courteous, and a pleasure to deal with.