AudioNova

Reviews

• SS

  Stephen Sax

  Jan 15, 2026
  1.0
  Unfortunately I had a bad experience I connect hearing in North Miami. I received a marketing promotion in the mail which offered a review of my current hearing aids a hearing test and other services. The cost would have been free! When I got to the location the receptionist was unaware of this particular promotion. However when I called to make the appointment I specifically mentioned the marketing material that I received in the mail with this office phone number. The bottom line is when I got there they wouldn't honor the promotion or with a familiar with this particular promotion. The receptionist told me marketing sends it out and they're unaware of what is being sent out and that I should have brought that marketing piece in. Unfortunately when I called I specifically mentioned the marketing piece and discarded it. I would have assumed that the store would be familiar specifically since when I made the appointment I referenced this marketing document with these services and the receptionist acknowledged that and we set up an appointment. So I went to the store and was not off at any services at all. I very rarely give a poor rating however in this particular case I felt it was necessary.
• VV

  Valentina

  Nov 13, 2025
  1.0
  Absolutely horrible services. I have been their client for 4 years, spent $5000 on hearing aids which never worked well. The office didn’t work for a long period and I had to visit another companies just to get my hearing aids adjusted. The old doctor Marvin L. Thomas was very kind and patient. The new doctor has no patience and she’s only looking to sell you new hearing aids. During my warranty period she was never able to adjust my hearing aids or the office was closed and now they want to charge again to fix it. Do not visit this place, the attention now is super bad.
• MR

  mali rofeh

  Sep 30, 2025
  5.0
  Very friendly staff very helpful
• RR

  Rogelio Rodriguez

  Apr 13, 2021
  5.0
  The specialist who attended me, Marvin Thomas, couldn't be nicer and professional. After the examination, he explained me every detail possible of my hearing problem and let me borrow for a week the hearing-aid devices that he considered were better for my health and budget. I already went to another company and even to an ENT doctor, and my experience with connect hearing was the best.
• SM

  Sadie Malo

  Oct 25, 2018
  5.0
  Was a great experience, was made feel very comfortable throughout. Would highly recommend coming here.

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