Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.3
1,064 reviews
5 stars
775
4 stars
114
3 stars
43
2 stars
28
1 star
104
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Overall, staff are reported as friendly, helpful, and welcoming, contributing positively to the gym atmosphere.
Cleanliness
The gym is consistently noted for its cleanliness, with staff frequently seen cleaning equipment and maintaining hygiene.
Equipment Issues
Several reviews mention that equipment is often out of service, causing frustration among members.
Atmosphere
The gym is described as having a positive, non-judgmental atmosphere, although some customers reported feeling judged by staff.
Customer Service
There are mixed reviews regarding customer service, with some praising staff while others report negative experiences, particularly regarding issue resolution.
- DLDestiny Lawrence4 days ago1.0Christopher is an absolute joke of a worker. Rudest person i’ve ever met. Has no respect for people and their workout, he shouldn’t be working at a gym
- SSStephenNov 11, 20255.0This Planet is the most cleaned and washed Planet i have ever been to ! Carla is continually cleaning , vacuuming, washing the facility i been here month and it's that way all the time . So your in the most cleaned planet fitness in all The World !
- TKTalitha KoumNov 10, 20255.0The gym was super clean. Lots of people there at 0500 for an early morning workout.
- JVJohn ValdespinoNov 7, 20252.02 weeks ago I received a email from planet fitness asking for a survey. I happily filled it out, left an 8 because I was pretty happy with the location. A few hours later I received a call from the manager, Melissa asking me to change my review because she said an 8 made her look bad. She resent me a survey which I filled out partly because I have worked customer service before and it can be trying. It didn't feel right that she called, and she seems to have a bad attitude most of the times I seen her but the rest of the staff is very good so I didn't mind. After a week break from the gym both me and my wife go back and on my wife's first visit, while trying to sign into the black card area Melissa starts to berate my wife about signing in. My wife's account still shows her maiden name so the employees usually have to help her sign in because no one seems to be able to change it. After Melissa gets done with her tirade, my wife comes out of the black card area just to find Melissa huddled around her employees, talking shit about my wife while being in ear shot of multiple people. This has made me want to cancel my membership, why should I pay money for me and my wife to be harassed and berated? The rest of the staff is EXTREMELY professional and helpful so this is the only reason we have not cancelled. Melissa needs at the very least recoaching but probably should just be let go.
- KWKevin WyrickNov 2, 20251.0Don't go to the north fort myers florida planet fitness at 15201 N Cleveland Ave north fort Myers fl they got rude staff at this gym.And they don't clean the gym and the showers too i see a lot of bugs at that gym and peoples piss in the showers at this gym is nasty.
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Fort Myers (Merchants Crossing), FL?
Planet Fitness is open 24 hours Monday through Thursday, until 10 PM on Friday and Saturday, and until midnight on Sunday.
Where is Planet Fitness located in North Fort Myers?
Planet Fitness is located at 15201 N Cleveland Ave, North Fort Myers, FL 33903, USA.
What types of services does Planet Fitness offer?
Planet Fitness offers services including Classic Access, mobile app workouts, free in-club fitness training, wifi, tanning salon, massage chairs, hydro-massage, total body enhancement, fitness training, and Premium Perks.
Does Planet Fitness have any mobile applications for workouts?
Yes, Planet Fitness provides mobile apps available on both iOS and Android platforms to support your workout routines and fitness goals.
What is the philosophy behind Planet Fitness?
Planet Fitness believes that everyone is strong in their own way and provides a Judgement Free Zone® with best-in-class equipment for members to build strength at their own pace.
Is Planet Fitness open on holidays?
On November 27, 2025, Planet Fitness is open from 12:00 AM to noon, and on November 28, 2025, it is open from 6:00 AM to 10:00 PM.
What nearby places can I visit before or after my workout at Planet Fitness?
You can visit AMC CLASSIC Merchants Crossing 16 and AMC Merchants Crossing for movies, or enjoy refreshments at Planet Smoothie and Cold Stone Creamery located nearby.
Are there any nearby places to get beauty or spa services near Planet Fitness?
Yes, nearby you can find Royal Nail & Spa, HQ Barbershop NFM, True Lyes Handcrafted Soaps, Inky The Barber, and the Nail spa for various beauty and spa services.
How can I use nearby transit or government services when visiting Planet Fitness?
You can access transportation and government services at North Fort Myers DMV and Driver's License Office, both located near Planet Fitness, which may assist with DMV needs on the same trip.
Is there a place nearby Planet Fitness where I can get healthy food or snacks?
Yes, you can stop by HuckleBerry's Yogurt, a nearby ice cream and frozen yoghurt shop, or Kava Culture Kava Bar for smoothies and bubble tea after your workout.