New Smyrna Beach Urgent care has been part of the New Smyrna Beach community since 2010. Our clinics are a family-run business and we put a premium on patient satisfaction. Our goal is to get patients with routine visits finished in 30 minutes or less, and we strive to deliver friendly and efficient care to all. We also work hard to be a good business partner with local employers that depend on us to treat their injured workers and provide employment physicals.
Our mission is to take care of the needs of our community in the most efficient, friendly and affordable manner. We understand that the success or failure of our mission is determined one patient at a time.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.