Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
370 reviews
5 stars
329
4 stars
6
3 stars2
2 stars5
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the outstanding customer service, particularly highlighting staff members like Camden and Fabian for their helpfulness and professionalism.
Product Knowledge
Staff demonstrated strong product knowledge, assisting customers effectively with frame selection and repairs.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding service inconsistencies and issues with staff interactions.
Repair Services
Customers appreciated the quick and free repair services offered, especially for sunglasses and glasses adjustments.
Professionalism
Overall, the staff was frequently described as professional and courteous, contributing to a positive shopping experience.
- ELEric LevineJan 6, 20265.0Top notch service and great selection.
- DDDavid Doyle (Driven to Develop)Dec 26, 20255.0My contact lens tore on our last day of vacation and I lost my glasses when my jet ski turned over. They were the only ones who were willing to help and now I can see again! Customer service is outstanding and they did everything they can for me and I am so grateful! Highly recommend!
- CCCharles CoxDec 20, 20255.0Camden made the process of glasses selection easy. His knowledge and recommendations were greatly appreciated.
- MOMary Kate O'ConnellDec 15, 20255.0The team truly went above and beyond for me, huge thanks to Phillip Le who definitely exceeded expectations, see you again soon!
- JSJudy SalliotteDec 6, 20252.0Stopped in on Monday 12/1/25 to get my sunglasses repaired. The screw had fallen out on the arm for the second time since I purchased my sunglasses on 7/1/25. Unfortunately I didn’t get the names of the employees but the young girl couldn’t find the right screw to fit my Ralph Lauren glasses she tried numerous screws and finally asked another gentleman to help her. He put a screw in attempted to tighten it and told her to clean my glasses and be done. The arm was still loose and she said this is all we can do on our end. Not sure what that meant. I came home and my husband went thru old sunglasses found a screw and fixed it. Not happy with service.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters in Naples?
Brands available include Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, Michael Kors, Tiffany & Co., and many more.
What insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
What are the store hours for LensCrafters in Naples?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, LensCrafters offers in-store pickup for eyewear products.
How can I schedule an eye exam at LensCrafters Naples?
You can schedule an eye exam online via their reservation link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0851&storeId=10851
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
What nearby businesses can I visit before or after my appointment at LensCrafters?
You can visit nearby places such as Rockman Eye Associates for additional eye care, Zen Nails - Non Toxic for a beauty treatment, or Thai Basil for dining.
Are there any nearby hotels if I need accommodation when visiting LensCrafters?
Yes, nearby hotels include Naples Courtyard Inn and Naples Garden Inn for your convenience.
Can I find other professional services near LensCrafters?
Yes, nearby professional services include Papson event photography and marketing, Shred Nations shredding services, and Ravi Ramnarain, CPA accounting services.