Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
358 reviews
5 stars
318
4 stars
6
3 stars2
2 stars4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly Camden, for their exceptional service and willingness to assist with repairs and adjustments.
Professionalism
Several reviews highlighted the professionalism and knowledge of staff members, especially Camden and Philip, who provided thorough assistance and guidance.
Mixed Experiences
While many customers had positive experiences, some reported issues with rude staff and poor customer service, indicating inconsistency in service quality.
Repair Services
Customers frequently mentioned quick and effective repair services, often provided at no charge, which contributed to positive experiences.
Appointment Issues
Some customers faced challenges with appointment scheduling and communication, leading to frustration and dissatisfaction.
- JFJodi FrenchNov 16, 20255.0In Naples with sun glasses that needed a repair and Camden took care of us. Super friendly and helpful, couldn’t have met a better person to solve my issue! Thx Camden
- BBBRIAN BAILEYNov 12, 20255.0My children and I use the Rockman Eye Associates for our regular eye exams and we purchase our frames and contact lenses from the retail store. They have a great selection and the staff of both are great.
- JSJanice S.Nov 1, 20255.0My eyeglasses were loose, and I could not get them to tighten. I went in without an appointment, and Camden was able to reset the screw and get them tightened within ten minutes. Awesome!
- MSM SOct 24, 20251.0Drove 30 miles to this store for assistance on a web order. Both employees threw their hands up, said they can't help me. Terrible customer experience, never purchasing from lenscrafters again.
- RSRichard SenaOct 20, 20255.0Amazing service! Camden was professional, courteous and personable. An excellent technician.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters in Naples?
Brands available include Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, Michael Kors, Tiffany & Co., and many more.
What insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
What are the store hours for LensCrafters in Naples?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, LensCrafters offers in-store pickup for eyewear products.
How can I schedule an eye exam at LensCrafters Naples?
You can schedule an eye exam online via their reservation link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0851&storeId=10851
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
What nearby businesses can I visit before or after my appointment at LensCrafters?
You can visit nearby places such as Rockman Eye Associates for additional eye care, Zen Nails - Non Toxic for a beauty treatment, or Thai Basil for dining.
Are there any nearby hotels if I need accommodation when visiting LensCrafters?
Yes, nearby hotels include Naples Courtyard Inn and Naples Garden Inn for your convenience.
Can I find other professional services near LensCrafters?
Yes, nearby professional services include Papson event photography and marketing, Shred Nations shredding services, and Ravi Ramnarain, CPA accounting services.