Quest Diagnostics

Reviews

• GL

  Gerry Luczak

  Mar 31, 2026
  5.0
  Friendly staff
• LH

  Lachelle Hill

  Mar 24, 2026
  5.0
  Great location, clean establishment, and the tech was friendly.
• KK

  Kate

  Mar 7, 2026
  1.0
  First time I have used quest and unfortunately left with a bitter taste in my mouth. I got there early on Saturday and I was a "walk in." I got called back probably in 15 mins or so. Before I was called there was a man who was a phlebotomist who walked out to the lobby to call a man's name in the waiting room. The man never came so I guess was a no show. The phelebotomist threw his hands up and scuffed and walked back in where they take blood. I thought to myself well that was bizarre. Then about 30 seconds later I was called by the same person. I immediately met hostile behavior from him. He couldn't figure out my paper in which my husband had got all the information the week prior from someone who worked there so I made sure they had all the information to do the bloodwork. He kept saying "this isnt a order!" And was throwing the paper around. I said I had all the information that was asked for me on the paper that whomever worked there told me to get. He then started asking who said that. Never once trying to look up anything in the computer. Finally I again said I was told it was already in the computer that this was the only information I needed and my insurance had already approved it. He then snapped at me and said you dont have to get mad at me (something to that effect) I said I'm not getting mad at you, you're the one raising your voice at me since I walked in here. His excuse was that he was tired.. and i replied that you have no excuse to treat me the way youre treating me, I am the patient regardless if you are tired. The whole time he is throwing his arms around and my paper. Never took the time to perhaps ask someone for help.. nothing but throwing my paper around and making me feel VERY uncomfortable!!! A beautiful lady who works in the next cubicle came in by the name of LaKaren( I hope i am spelling her name right) and rescued me from a very hostile unprofessional situation. And as she took me to her cubicle he yelled "im done!" And slammed his desk as he darted out. She took my id, apologized for what was previously going on and looked my order up in the computer. Did my blood draw and I was out of there. She needs a rise, a bonus, something for pulling me out of that situation. (also a man had walked in before this really got started and said he had something all done.. the guy I was dealing with said "we have all these walk ins! In a upset manner" The other guy said in calm voice "well at 11am we close.") This type of behavior should never be tolerated. I will not be back if I have any control over it. Edit to add that later in the day my husband went back to talk to a manager or at least get their number. He was met with the same hostile man that I was dealing with earlier. Once he found out that my husband was there to talk to the manager about how I was treated by him earlier in the morning, he told my husband he could leave. My husband refused and Lakaren was able to talk to my husband in a different area. I want to also say that this employee is not only unprofessional and hostile but also a liability to your clinic. I'm looking forward to talking with upper management due to this incident.
• MP

  Mary Jane Pitts

  Mar 6, 2026
  5.0
  Located inside Walmart Supercenter in Pace. I have been using Quest for several years now. It's clean, fast check in and very efficient.Desaray was very good. She checked with my doctor's office to make sure one of my blood tests was what they needed. I really appreciated that. She was kind and made sure the labels were correct. That is very important. Yes, Quest is my go to for Labs. They get better every time I go.
• DG

  Donna Garrett

  Feb 28, 2026
  5.0
  The staff is so friendly. I actually enjoy getting blood work there. I will always use this location because of its employees.