UFC GYM Kendall

Reviews

• SS

  Sarah Suarez

  Mar 17, 2026
  1.0
  I loved this gym I always came here for years with my aunt but when I was finally old enough to pay for my own membership I was happy and I took that chance. I stopped going in December so I went in person to cancel and they made me pay a few to cancel. Turns out I’ve been getting charged 84 dollars every month even after I canceled my account. Mind you I’ve started a new gym and totally forgot this one until I saw they charged me. I called them three times they said they were gonna have victor call me. I called yesterday victor answered and he said no one told him anything about me. That shoes how unorganized they are. He had me waiting them sad that he for sure canceled it and I wouldn’t get a charge anymore. Perfect and I’m all happy cuz I’m getting a refund right. So after the call two hours later they charge me again 84 after just calling them. At that point I had to call the bank to cancel this card and get a new one. I tried calling them again three more times obviously they don’t want to stop scamming me so they didn’t answer. So glad I’m finally done with this gym. Best to avoid be careful it’s not cheap paying for something that you don’t use. That place need to be investigated because where is my money going and why are they charging me 84 dollars twice this week it’s crazy I have wait 10 days for their mistake.
• AP

  Alejandra Polo

  Mar 5, 2026
  1.0
  I’ve been waiting for a refund (not getting it anymore) and a call from one of the manager for a month to get a condescending email a month and 10 days after my initial issue. I called over 10 times to talk to Victor and today he blessed me with an answer after someone from the staff had confirmed he had refunded me a month ago. Turns out no refund. The way this gym treats its customers is astonishing. A shame because I truly enjoyed going there.
• IC

  Ivan Cleves

  Feb 19, 2026
  5.0
  Here's the updated review: "Had an incredible experience training with Coach Eduardo Rosado at USC's jujutsu session today! The training was intense, informative, and tons of fun. Coach Rosado broke down techniques with clarity and enthusiasm. Highly recommend for all skill levels! 😊" Hope that works!
• CD

  Claudia Diez

  Feb 17, 2026
  1.0
  I signed up online for a 3-day pass to try out the gym. I received follow-up calls from a salesperson, which was expected. I asked to be called back after work since I was genuinely interested, but never received a callback. I even tried calling twice myself without getting an answer. A few days later, I decided to use the pass I had received via email and planned to meet a friend who is already a member. Upon arrival, a salesperson greeted me and offered a tour, which I happily accepted. After discussing my fitness goals, he asked if I had time to “work with him.” Assuming he was referring to personal training (which I wasn’t interested in), I explained that I would be working out with my friend. At that point, he told me I needed his approval to work out without guidance and asked me to perform squats in a corner of the gym. While I complied, the situation felt awkward and unnecessary — especially since my friend had arrived and was waiting. When I reiterated that I would be working out with her, he informed me that I would have to pay roughly $20 to exercise unless I signed up on the spot. He also stated that it was “impossible” for me to have the 3-day pass, despite me showing it in my email. According to him, the only way to receive that pass was directly from a sales representative. He even attempted to have my friend obtain a guest pass instead. After an uncomfortable back-and-forth, he eventually said “it wasn’t that deep” and allowed me to work out for that day. The workout itself was fine. The equipment was good, the gym wasn’t overcrowded, and the class offerings looked appealing. However, due to the aggressive sales approach and the fact that I was effectively only allowed to use one day of my 3-day pass, I decided not to pursue a membership. Overall, the experience left a poor impression.
• AF

  Andrea Fabregas

  Feb 17, 2026
  1.0
  The biggest problem with this gym is the manager, Diego. He is rude, offensive, condescending, and completely unprofessional. Any attempt to raise concerns is met with attitude and disrespect. He has no business managing people, let alone a gym. The environment itself isn’t any better. It’s extremely male-dominated, with nonstop screaming and weight slamming like basic gym etiquette doesn’t exist. The place constantly smells musty, and the AC is frequently broken, making workouts uncomfortable at best and unbearable at worst. After being a member for over a year and a half, this was the final straw. If you’re looking for a clean, respectful, and well-managed gym—look elsewhere.