At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting employees like Manny, Daniel, and Josue.
Cleanliness
The gym is frequently noted for its cleanliness, with several reviews commending the cleaning staff for maintaining a hygienic environment.
Customer Service
While some reviews highlighted excellent customer service, others reported negative experiences, particularly with management, indicating inconsistency in service quality.
Equipment Issues
Several customers expressed frustration over broken or damaged equipment, with some machines reportedly out of service for extended periods.
Atmosphere
The gym's atmosphere received mixed reviews; while some enjoyed the environment, others found the loud music distracting and the gym overcrowded at peak times.
AG
Alina Gonzalez
2 days ago
5.0
I had a great experience at this Planet Fitness thanks to one of the employees Danny who truly went above and beyond. He was incredibly attentive, friendly, and always willing to help with anything I needed whether it was answering questions, explaining equipment, or just making sure the gym stayed clean and welcoming. His positive attitude made my workout so much more enjoyable.
It’s refreshing to see someone who genuinely cares about the members and takes pride in their job. Big shoutout to him and the entire team for the excellent customer service! Highly recommend this location.
MB
mislena boyer
Nov 7, 2025
5.0
Excelente servicio en este Planet Fitness. Me atendió Johan y fue súper amable, paciente y profesional. Me explicó todo con claridad y me hizo sentir muy cómoda desde el primer momento. Gracias por la buena atención!
KD
Kayleen Dorta
Nov 3, 2025
1.0
I’m writing to formally share my concern about an upsetting interaction I had with Carlos, the regional manager. During my recent visit, he approached me twice to ask where my shoes were. I explained both times that they were on my feet. Despite my polite response, he proceeded to tell me that if he caught me with the shoes, he would kick me out.
His tone and words were unprofessional and made me feel uncomfortable and disrespected. I understand that there may be policies in place, but the way he handled the situation was completely inappropriate and unnecessary.
This interaction has also made me consider switching to another gym, one that fosters a more respectful and welcoming environment for its members.
Thank you for your time and understanding. I hope this matter is addressed appropriately to prevent similar experiences for others.
KK
KEAVEN
Nov 3, 2025
1.0
My partner and I usually come in to work out in the evenings, but today we decided to go a bit earlier. Shortly after we started our workout, we had an uncomfortable interaction with Carlos, the regional manager. He approached my partner and questioned her about the shoes she was wearing in a way that came across as unnecessarily rude and unprofessional.
In addition, throughout our workout, Carlos was speaking so loudly that his voice was overpowering the music playing in the gym. At one point, we overheard him on the phone using foul language while talking to one of his “home boys,” which felt highly inappropriate for someone of his title. The entire experience created a really unpleasant atmosphere during our workout sesh.
AD
American Dream
Nov 3, 2025
5.0
Como un buen crítico de la historia digital, hoy es un buen día para hablar sobre un gym este punto tiene buenos servidores del plantel pero este review digital es para una Gran persona una Gran líder y una Mujer muy profesional de Nombre SYLVIA GOLINDANO y lo subrayó en Mayúsculas por su buen desempeño en todas las áreas puedo desir que ase dos meses estaba apunto de retirarme del Gimnasio y si no es por ella yo ya no estuviera en la Planet fitness estuviera en la copetencia pero su liderazgo su forma de enfrentar los problemas y darle soluciones al cliente hicieron que no perdiera la fe o motivación y continuará por un buen largo tiempo Felicito a esta Gran líder y espero siga liderando por mucho tiempo más en esta Sede.
What are the operating hours of Planet Fitness in Miami (West Kendall), FL?
Planet Fitness is open from 5:00 AM to midnight on Mondays, 24 hours from Tuesday to Thursday, 24 hours on Wednesday, until 9:00 PM on Fridays, and from 7:00 AM to 9:00 PM on weekends.
Where is Planet Fitness located in Miami (West Kendall), FL?
The gym is located at 15725 SW 72nd St, Miami, FL 33193, USA.
What types of services are offered at Planet Fitness Miami (West Kendall)?
The services include Classic Access, mobile app workouts, WiFi, various Black Card perks like tanning, massage chairs, hydro massage, total body enhancement, half-price cooler drinks, fitness training, premium perks, and virtual fitness training.
How can I learn more about membership pricing for Planet Fitness in Miami (West Kendall)?
You can visit the Planet Fitness official membership page at https://www.planetfitness.com/gym-memberships or download the Planet Fitness app from the Apple App Store or Google Play Store to find pricing details.
What is the mission or philosophy of Planet Fitness?
Planet Fitness believes that "We’re All Strong On This Planet™" and provides a welcoming, Judgement Free Zone® where everyone can build strength at their own pace.
How can I get fitness support and workouts from Planet Fitness apart from visiting the gym?
You can download the Planet Fitness mobile app which offers hundreds of ways to get strong with workouts and fitness support anywhere.
What dining options are near Planet Fitness in Miami (West Kendall)?
Nearby dining includes pizza spots like Sir Pizza, I Love NY Pizza, and Andy's Pizzeria, as well as fast food options like Subway and Taco Bell, which can be convenient for grabbing a meal before or after your workout.
Are there wellness and spa services near Planet Fitness?
Yes, close to Planet Fitness are places like Massage Green Spa West Kendall, Best Wax & Beauty Spa, A and P Nails and Spa, A&P Nails & Spa, and Fiori di Lino MedSpa, perfect for relaxation or self-care after exercising.
What other fitness or martial arts options are available near Planet Fitness in this area?
Nearby fitness options include Kenpo Karate Success Academy, a martial arts club and gym, and Youfit Health Clubs and La Fitness gyms, giving you alternative or supplementary workout environments.
How can the nearby places help visitors plan their visit to Planet Fitness?
Visitors can combine their gym visit with errands or leisure by visiting nearby spots like Super Wash & Dry for laundry, SNIPZ BARBER SHOP for grooming, or enjoy dining at various pizza restaurants. These convenient locations help users manage their day efficiently around workouts.