Planet Fitness

4.5
1327 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
900 NE 125th St, Miami, FL
33161, United States

Hours

Reviews

4.5
1,327 reviews
5 stars
1,086
4 stars
75
3 stars
39
2 stars
16
1 star
111

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting individuals like Travis, Andre, and Suze.

Cleanliness

While some reviews noted cleanliness and hygiene improvements, others reported serious sanitation issues, particularly in locker rooms and showers.

Equipment Availability

Customers expressed frustration over the availability of dumbbells and equipment, with many noting that weights were often misplaced or unavailable.

Operational Hours

Several reviews mentioned discrepancies in advertised 24-hour access, with some customers finding the gym closed during expected hours.

Atmosphere

The gym is generally described as having a positive, judgment-free atmosphere, making it welcoming for both new and experienced members.
  • P2
    Pedro 2humble
    Nov 16, 2025
    5.0
    This Planet Fitness Rocks! It is very clean and the customer service is top tier! Jordan was great help and seems like a hard worker
  • JA
    Jules A.
    Nov 13, 2025
    5.0
    The planet Fitness in North Miami by far is the cleanest. The manager is very pleasant, on top of his game and makes sure the customers are heard. His staff are respectful and are always making sure the gym is clean! I truely enjoy working out in this community:)
  • FG
    F Gia
    Nov 10, 2025
    1.0
    I’ve been coming here for over two years and I always say hi to everyone. But lately there’s this new manager… you say hi and he looks at you like ‘what do you want?’ Manners matter, especially if you’re a leader and work in customer service. You can see very much improvement but customer service is key!
  • AY
    abrahamboys20L2 YT
    Oct 30, 2025
    1.0
    At night the gym gets really messy and unorganized, there are always weight all over the place cause people never put them back and the gym really enforce people putting the weights back.during the day there are always multiple employees however at night there just one guy who really nice but you can just tell he’s stressed because he’s constantly running around the gym cleaning up, dealing with guests and even putting weights back. When I asked him why don’t they give any help he just shrugged and said he tried. Planet fitness you guys need to step it up.
  • AB
    AlejanDreya Bianca
    Oct 27, 2025
    1.0
    I don't like that the front desk not on the same page. Ive been coming without anyone bothering me about my purse or taking a photo. But a person i havent seen today wants me to put my purse in a locker?? Um no. So ill find a new location. If they would have enforced this from the beginning I could've came prepared with a lock. I live multiple places and no location ever said this, we even bring winter coats and boots up north with no problem no locker. I keep my bag on me it has never been on the floor. You are suppose to be keeping an eye on what's going on in the gym anyway for safety purposes. if you see someone set there stuff down tell them to wear it on their body, then its no problem but i think they want to be lazy and not watch. A few times they weren't paying attention and didn't even scan my membership I just walked right in some times. Luckily I'm honest and went back upfront when someone was paying attention 🤷🏽‍♀️ telling a woman they can't have their purse is crazy. In response to the owner the fact that your brain fails to comprehend the fact your staff doesn't even follow your so called policies that you expect us to follow...

Frequently Asked Questions About Planet Fitness

What is the philosophy of Planet Fitness regarding its members?

Planet Fitness believes that everyone is strong in their own way and provides a welcoming Judgement Free Zone® for members to build strength at their own pace.

Where is the North Miami Planet Fitness located?

It is located at 900 NE 125th St, Miami, FL, 33161, USA.