Nicklaus Children's West Kendall Urgent Care Center

4.2
251 reviews

About

Urgent CarePediatricianDiagnostic LabDiagnostic Radiology
When your pediatrician's office is closed and your child needs medical treatment, we offer the comfort of walk-in urgent care service with no appointment needed. With a typically lower co-pay than an emergency room, the Nicklaus Children's Urgent Care Centers offer personalized and prompt care for babies, children, teens and young adults under 21 years old provided by board-certified pediatric physicians for minor injuries and illnesses.

Location

Nicklaus Children's West Kendall Urgent Care Center
13400 SW 120th Street, Miami, FL
33186, United States

Hours

Reviews

4.2
251 reviews
5 stars
191
4 stars
7
3 stars
1
2 stars
5
1 star
47

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Customers consistently praised the staff, particularly nurses like Wendy and Zoila, for their compassionate and attentive care towards children.

Professionalism

The medical team was frequently described as professional, knowledgeable, and efficient, providing clear explanations and support during visits.

Quick Service

Many reviews highlighted the quick check-in process and minimal wait times, making the urgent care experience efficient for families.

Cleanliness

The facility received positive remarks for being clean and well-maintained, contributing to a welcoming environment for patients.

Billing Issues

Some customers expressed frustration with billing errors and communication regarding insurance claims, indicating a need for improvement in this area.
  • EC
    Evelyn Consuegra
    6 days ago
    5.0
    Es un hospital maravilloso y un equipo de médicos y enfermeras excelentes muy buenos doctores y enfermeras y súper profesionales
  • MR
    Miroslava Rodríguez
    Nov 5, 2025
    5.0
    Siempre son muy amables y cuidadosos con los niños, son muy profesionales, les agradezco infinitamente todas la veces que he ido que hayan ayudado a mi bebé. Gran equipo
  • SP
    Suzy Perez-Gurri
    Nov 3, 2025
    2.0
    While the staff was very nice and wonderful with my daughter, we spent almost 4 hours at this location on a Sunday and were not told until late in the day that they only have ultrasound services during the week and only until 5 PM. We were sent home with no sense of urgency and it turns out that my daughter had appendicitis which would have been caught immediately by ultrasound. I purposely chose this location because it is attached to the imaging department. Had I known there was no ultrasound available I would’ve gone to the ER instead of wasting an entire day here.
  • RP
    Rachel Puñales
    Oct 28, 2025
    5.0
    Siempre que tengo alguna urgencia con mis niños los llevo allí porque el trato es muy bueno. Hoy fui con mi niña más pequeña y todo el equipo médico fue muy profesional con ella, pero las enfermeras Wendy y Lauren, especialmente, nos dieron tranquilidad y apoyo en todo momento! Gracias por ese calor humano que es tan necesario cuando nuestros pequeñitos no se sienten bien! Gracias a Wendy y Lauren por ser tan atentas con mi niña! ❤️
  • JA
    Jessica Arce
    Oct 20, 2025
    5.0
    At first had tried to go to Jackson South Urgent care 😬🙄 Silly me….Walked out came straight to NCH we were greeted with smiles and care. Even my daughter said wow what a difference in the Vibe alone. From the front desk, nurse assistant and Dr everyone went out of their way to explain and interact with my 13 yr old daughter who broke her pinky toe. The next day I was surprised to receive a call at work just to see how she was doing. Amazing Staff and facility was so clean and inviting. Never will I ever try to go anywhere else. Great to see ppl who actually enjoy helping. ❤️💚💛

Frequently Asked Questions About Nicklaus Children's West Kendall Urgent Care Center

What services does Nicklaus Children's West Kendall Urgent Care Center provide?

The center offers walk-in urgent care for babies, children, teens, and young adults under 21, treating minor injuries and illnesses with personalized care by board-certified pediatric physicians.

Where is Nicklaus Children's West Kendall Urgent Care Center located?

It is located at 13400 SW 120th Street, Suite 100, Miami, FL 33186, USA.