Nicklaus Children's West Bird Urgent Care Center

4.2
202 reviews

About

Urgent CarePediatricianDiagnostic LabDiagnostic Radiology
When your pediatrician's office is closed and your child needs medical treatment, we offer the comfort of walk-in urgent care service with no appointment needed. With a typically lower co-pay than an emergency room, the Nicklaus Children's Urgent Care Centers offer personalized and prompt care for babies, children, teens and young adults under 21 years old provided by board-certified pediatric physicians for minor injuries and illnesses.

Location

Nicklaus Children's West Bird Urgent Care Center
11449 SW 40 Street, Miami, FL
33165, United States

Hours

Reviews

4.2
202 reviews
5 stars
160
4 stars
3
3 stars
1
2 stars
3
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Overall, customers praised the staff for their professionalism, compassion, and friendly demeanor, highlighting the exceptional care provided to children.

Wait Times

Many reviews mentioned long wait times, with some customers expressing frustration over delays in receiving care, particularly during busy hours.

Facility Cleanliness

The facility was frequently described as clean and well-maintained, contributing to a positive experience for families.

Mixed Experiences

While many customers had positive experiences, there were notable complaints regarding specific staff interactions and inconsistent care, leading to dissatisfaction for some.

Communication Issues

Several reviews pointed out problems with communication, including unclear policies and lack of information regarding wait times and treatment options.
  • MR
    M R-L
    3 days ago
    5.0
    I wanted to share the incredible experience I had in the West Bird Urgent Care. From the moment we walked in and were registered by the nicest and most professional registrar, to the nursing staff which included Kristine and Adri that were so amazing and empathetic and took the time to console my daughter when procedures were performed.To the extraordinary Dr Guerra who made my daughter so much better and listened to all of our concerns and prescribed just what she needed to recover quickly and completely! So blessed to have this urgent care in our community!
  • NF
    Nathalie Fornica
    Nov 13, 2025
    5.0
    Excelente servicio. Me atendió la Dra. Guerra y su atención tanto la del personal de atención al cliente fue excepcional.
  • EC
    Elizabeth Cruz
    Nov 12, 2025
    5.0
    Great experience! The place was clean with little waiting time. The staff was cordial and polite. Attending MD was very knowledgeable and helpful.
  • AR
    Anndy Rodriguez
    Nov 5, 2025
    5.0
    My 6 year old son was playing and cut himself under his eye. I was very hesitant on going into an urgent car as I had a traumatizing experience in the one at London square. As a concerned father in search of the best for my son I swallowed my feelings and tried this urgent care on bird RD. I am pleased to say that at least the staff on the night I was there is the best. As it is I arrived right before closing time on a Friday night and the staff still treated my son with the most delicacy and patience. We were helped by a young lady named Melissa God bless her because she made a scary moment as best as can be. Melissa was not only nice and gentle but very knowledgeable in her profession. Thank you Melissa for all your hard work and I hope more people like yourself join and follow your example. Now at days it’s all about money we need more people in the medical field that care about their patience not just a paycheck. I hope this reaches up the chain because first responders like Melissa should be recognized. Once again thank you Melissa
  • YB
    Yariseidy bertran
    Nov 3, 2025
    5.0
    Los doctores son muy amables y las enfermeras tienen una atención excelente y el lugar siempre está muy limpio

Frequently Asked Questions About Nicklaus Children's West Bird Urgent Care Center

What types of medical services does Nicklaus Children’s West Bird Urgent Care Center provide?

The center offers walk-in urgent care services with personalized and prompt treatment for infants, children, teens, and young adults under 21 years old, provided by board-certified pediatric physicians for minor injuries and illnesses.

What are the regular operating hours of Nicklaus Children’s West Bird Urgent Care Center?

The center is open daily from 11:00 AM to 10:00 PM.