Nicklaus Children's Hospital Main Hospital Campus

Reviews

• MA

  Mary De Armas

  1 day ago
  1.0
  The worst day of my life. With my Autistic 6 years old grandson Gianni. We were waiting for this day for month. Gianni is not easy to get medical procedures so we request an Apptm with sedation for a couple of procedure he needed. This is what happened. The purpose of our visit was to sedate the child with a mask before a blood draw. However, he had to be pricked five times, and during one attempt, a needle was crooked. Despite this, the staff continued until my daughter intervened. Their handling of the situation was careless and inappropriate for a small child. I was repeatedly asked to leave the hallway and was not allowed to support my daughter and grandson, which was both rude and inhumane. As a result, none of the tests were completed, and we now have to restart the entire process—including referrals and prescriptions—after waiting nearly three months. Additionally, when the child saw they were attempting to insert the IV, he naturally reacted in the way we had been trying to prevent, further complicating the situation.
• SS

  Stephanie

  3 days ago
  1.0
  ABSOLUTE LAZY INCOMPETENT TRASH ADMINISTRATION, DOCTORS AND MANAGEMENT!!! Run away from this garbage hospital, DO NOT bring your children here!! My experience at Nicklaus Children’s Hospital in Miami last Tuesday was one of the most disturbing and unacceptable healthcare experiences I have ever had. The level of incompetence and blatant disregard for patients I encountered from several of the doctors was shocking. Instead of professionalism, compassion, or even basic respect, I was met with arrogance, dismissiveness, and a complete unwillingness to listen to legitimate concerns. At multiple points it felt as if the staff simply could not be bothered to provide proper care or even communicate clearly. Even more troubling was the way I was treated compared to others. The tone, attitude, and dismissive behavior I experienced strongly suggested discriminatory treatment. No patient should ever feel that bias is influencing the care they receive, yet that is exactly how this situation felt. For a hospital that claims to prioritize children and families, this kind of behavior is disgraceful. The doctors involved appeared rushed, careless, and alarmingly incompetent. When people seek medical care—especially at a hospital that markets itself as a leading pediatric facility—they expect qualified professionals who take their responsibilities seriously. Instead, I encountered individuals who seemed either unwilling or unable to provide competent care. What happened during my visit was not just disappointing—it was unacceptable and deeply concerning. Hospitals carry enormous responsibility, and the conduct I experienced shows a serious failure in professionalism, accountability, and patient respect. I strongly urge hospital leadership to take a hard look at the behavior and competence of the staff involved. No patient or family should have to endure the kind of treatment I experienced here.
• BJ

  BEATRICE JEAN

  3 days ago
  5.0
  My son Messiah was admitted to the ICU at Nicklaus Children’s Hospital, and I truly cannot thank the entire team enough for the care they gave him. From the doctors to the nurses, respiratory therapists, and every staff member we encountered — they treated my son with so much compassion, urgency, and professionalism. During one of the scariest times of my life, they not only cared for my baby, but they cared for me too. They made me feel comfortable, informed, and supported. Even in the ICU, they created an environment where I felt welcomed and at home as much as possible. They answered my questions, reassured me when I was afraid, and treated my son like he was their own. I will forever be grateful for the love, patience, and dedication they showed our family. Thank you for being angels in such a critical time in our lives.MUCH LOVE GIANNELLY ,STEPHANIE,KARLA AND EVERYONE ELSE THAT BEING PART OFTHE TEAM OF CARE🫶🙏❤️
• AR

  Amber Reyes

  4 days ago
  3.0
  Nicklaus Children is usually very good, and I appreciate the care they try to provide. However, during our recent visit, I felt that my concerns as a parent were not fully heard. My 4-year-old son was transported from Homestead Hospital to Nicklaus Children due to headache, vomiting, and nausea. When we arrived, I explained clearly that this was not normal behavior for him. All tests came back normal except for mild dehydration, and he was placed on IV fluids. While that helped somewhat, it did not fully resolve his symptoms, and we stayed overnight. The following day, I was told it was likely a cold or viral illness and advised to wait 4–5 more days before returning if symptoms continued. However, he had already been sick for nearly a week at that point. Shortly after, his ears were checked — and it turned out he had a significant double ear infection. I am concerned that this was not identified sooner, especially given his symptoms. I understand that not all symptoms are immediately clear, and I know medicine isn’t always black and white. However, when a parent says, “This is not normal for my child,” that perspective should carry weight. Every child is different, and parents know their child’s baseline behavior best. I hope this feedback helps improve communication and encourages providers to listen closely when parents raise concerns.
• IH

  Ingrid Hincapie

  Feb 25, 2026
  1.0
  I am absolutely disappointed with the “consultation” we received from Dr. Salach, nephrology. She completely mislead us with her diagnosis and we walked out with 0 answers. My daughter has been suffering from recurrent UTI’s and our pediatrician recommended we went to a nephrologist which we were originally confused with why they didn’t direct us to a urologist instead. Instead of telling us we should’ve been at a urologist she gave us a diagnosis which stated my daughter was fine and she needed no further examining. She told us because my daughter’s ultrasound came back clear she was ruling out VUR (reflux), which is completely wrong. I am just glad I followed my gut instinct and made an appointment with a urologist after walking out of this office in limbo

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