Nicklaus Children's Hospital Main Hospital Campus

Reviews

• AV

  Ana Maria Velez

  3 days ago
  1.0
  I have been coming to this hospital for 43 years since it was Miami Children's Hospital. My second youngest of six children had a baby in Boca Raton and we were told the baby had jaundice and needed to be taken to a hospital. My husband and I together with the mother and father of the baby drove 1 hour to Niklaus Children's Hospital to bring our 2 day old granddaughter to be seen as I had full confidence this was the best children's hospital. Upon arrival, they told us that only 2 of us could enter with the baby. Even though we told them we drove 1 hour to get here and had nowhere to go and my daughter at 25 was a brand new mother. My husband and I waited outside patiently for 2 and a half hours when I receive a text from both the mother (my daughter) and her husband that they have been trying incessantly for approximately 30 mins to draw blood from the baby's foot and the baby who does not usually cry is screaming. The father came out to tell me he could not take it any longer. The nurse was totally incompetent. I asked him to trade places with me but he said he had to be there too. Earlier in the day at the pediatricians office the nurse was able to draw blood from the foot easily. Something is terribly wrong and not being able to be in the room with my daughter to advocate for my granddaughter and share prior experiences at her birthing hospital and pediatricians office is appalling. I most definitely will not be back and neither will any of my six children and 4 grandchildren. Furthermore, I will no longer volunteer for the Michael Fuchs Foundation if this is how they are going to treat the children's families.
• MS

  Mallory Schneider

  4 days ago
  5.0
  What a gem of a hospital. My son was admitted unexpectedly and the love and care he received was unmatched. The staff took care of me as well and I will never forget the hug that the ER PA offered me after giving me my sons scary results. I wish I knew her name. Everything from the room, to the food, to the entertainment available for the kids was incredible. My son came home with 3 bags full of toys and sensory bags and gifts given to him during his stay from all different departments. All of this and they were able to help my son and get him home. I would never go anywhere else for a child in Miami.
• YP

  Yunet Palomino

  6 days ago
  1.0
  The worst night I have with my daughter the nurse Alexa was trying to put an IV and stick my kid twice and she was doing fishing like was the first time doing it when I ask to get another nurse she get mad and I was at the ER for more than 1H waiting for another nurse to come to the room to put the IV and give medication to my daughter. This is unacceptable bc this a child hospital and if we have staff like that what we can wait. The attention and attitude was horrible the worse nightmare was us when our kids had pains and they are sick and you have people like that working like doesn’t care about what happens with your child
• AM

  Angela Meloni

  Dec 31, 2025
  5.0
  We had to bring our son here while on vacation and I can’t say enough good things about this hospital and its staff. Every single person we interacted with was kind and helpful and the entire place was so efficient. We were bringing him in for a suspected ear infection, and I was ready to sit there all night, but we were in and out of the ER within 45 minutes. They were so efficient and the place was extremely clean, and more than that, decorated with thought for kids who are regulars. This place truly cares. The doctor took the time to listen to our concerns, ask further questions, and make our son comfortable with the exam. She ensured we understood all medications and the reason for them. We felt so comfortable and that our son was given the best care possible. The expertise, efficiency, and kindness of this staff are unmatched. We travel to Miami a lot and we’re so relieved to have found this place, in case we ever need to bring him for medical attention again.
• EV

  Emely Valdes

  Dec 26, 2025
  1.0
  Was kept 5 hours for something as minor as a strep throat… nothing we were saying was being taken seriously nor was being listened to. I arrived at 3am- my 2 yr old daughter started off as a cold- had excess flem causing vomitting- and wouldn’t stick her tongue back in her mouth because of viable discomfort in her throat… They gave us a strep test and covid test- came back negative. After 4 hours of waiting…. I kept asking for medication to be prescribed for discomfort of her throat so we can just go home… They proceeded to give zofran- and many other others nausea medications and continued to avoid the whole throat situation. She didn’t have signs of nausea or fever or anything. We just wanted something to help her mucus go down and her throat inflammation to relax…. We ended up leaving at 10am with no answers and no solutions - just a super sleep deprived and drugged up toddler off Benadryl, Tylenol- zofran and even a stomach acid calmer…….. her throat was still inflamed and still hurting the following day. Home remedies like honey and moltrin soothed her … could’ve just spent the night at home comfortably and let her continue gagging on her own without being poked at. Can’t wait to see this massive bill we also cannot afford over random medications and test.

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