Nicklaus Children's Hospital Main Hospital Campus

Reviews

• JA

  Jenny Avril

  5 days ago
  5.0
  Registration department employees work very slow , although you do the registration and sign the consents prior to your appointment, it’s still taking time . Other than that the best hospital with great professional teams to take care of you loved little ones . I’ve been going there since 2018 that was the best decision I made when said I needed a second opinion from where I was before , I believe that was God’s voice in me . Ever since my son has been doing better and well cared for. Thank Doctors for all you do .
• JM

  Jendiye Maeliga

  Nov 17, 2025
  5.0
  My experience here was great! The nurses were good to my son and I. Their was a young nurse with curly hair named Eve and a Haitian nurse name Evelyn on the 6th floor, they were amazing! Eve wasn't even our nurse, but she did an excellent job being kind, genuine, and caring to my son. If you look up the definition of above and beyond you will see a picture of Evelyn. It was just amazing watching her take excellent care of my son! I don't care what she is making, but she deserves a raise immediately! Every hospital needs an Evelyn & Eve! Thank you providing them to us.
• JV

  Jennifer Ville

  Nov 8, 2025
  5.0
  All the staff on 3 North who cared for my daughter Eliana for 2 months were amazing, patient, caring, and went ABOVE and BEYOND in every single way imaginable. We live 2 hours away in West Palm Beach and didnt get to see my daughter everyday. But I knew she was being well taken care. Some of these amazing people who helped with the care of my daughter were: Sarah from Child Life, the therapists Olivia PT and Doris OT, social worker Belkis P, APRN Clara, Gaby from music, the psychiatrists, Nurse Steph, Kim, Mercy, Patty, Yoelle, Clanta, Chona, Valeria, Aya, Jackie, Lennie, Liselle, and Anja. That is just a few but I know there is more. My daughter would not be where she is today without the exceptional, caring, and hardworking staff of 3 North.All the staff on 3 North who cared for my daughter Eliana for 2 months were amazing, patient, caring, and went ABOVE and BEYOND in every single way imaginable. Some of these amazing people who helped with the care of my daughter were: Sarah from Child Life, the therapists Olivia PT and Doris OT, social worker Belkis P, APRN Clara, Gaby from music, Nurse Steph, Kim, Mercy, Patty, Yoelle, Clanta, Chona, Valeria, Aya, Jackie, Lennie, Liselle, and Anja. That is just a few but I know there is more. My daughter would not be where she is today without the exceptional, caring, and hardworking staff of 3 North.❤️❤️
• ND

  Nyah Diaz

  Nov 4, 2025
  2.0
  A “children’s hospital” yet when I took my son in, they couldn’t even get his temperature right. They did an oral thermometer and it read 99.7. When I got home an hour later, it was actually 103.2. He had felt the same amount of hot as when we got there. The lady in triage kept speaking over us and didn’t even seem to care about our concerns as we were telling her why we came in, in the first place. I’m not even sure she made eye contact with us as the other nurse was the one taking my son’s vitals. She was great and seemed more sympathetic. Upon entering the room, I noticed two yellow stains on the bed sheet and the floor seemed as if it had not been swept or vacuumed in quite some time. The doctor was sweet and she was very informative. She calmed our nerves and was playing with our son. I always heard how highly regarded this hospital was and when the time came, I would bring my kids here whenever necessary. After this first visit, I don’t think I would be returning nor would I recommend it to anyone. Be better!
• NZ

  Nicole Zayas

  Oct 28, 2025
  1.0
  I had a very disappointing experience at Nicklaus Children’s Hospital during my child’s audiology appointment on October 28. When I arrived, there was a long delay just to be acknowledged and checked in. Once I was finally helped, I was told the referral from my child’s pediatrician couldn’t be accepted. I understood that, but the front desk assured me I could call the pediatrician to have an amended referral sent and that my child would still be seen once it arrived — even confirming this with the audiologist. Because of that assurance, I immediately called the pediatrician and had the updated referral sent. However, the check-in process took so long that by the time everything was resolved, the appointment window had nearly closed. When the front desk called the audiologist again, they didn’t mention that we might no longer be seen. After walking with my crying toddler across the hospital to the audiology center, I was met by staff in an unfriendly manner and told that because we were “late,” I’d now have to wait an hour just to find out if we could be seen — with only a 50% chance. Had I known that earlier, I wouldn’t have wasted more time or effort trying to fix the referral issue. The entire process was disorganized and unprofessional. There was poor communication between departments, and the staff made the situation feel as though it was no big deal for me to simply come back another day — despite the fact that I’m a single mother who took half a day off work to attend this appointment. I left feeling frustrated and disappointed. This experience makes me hesitant to return to this location for my child’s care, which is disheartening given the hospital’s reputation. I truly hope management reviews this issue and addresses the lack of organization and compassion displayed by staff.

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