At Nicklaus Children's, we know that a child's needs are different from adults.
To ensure that your child is seen by a pediatric specialist when it is most needed, the Emergency Department has a team of board-certified, fellowship trained, and board-eligible attending pediatric specialists and subspecialties on call, 24 hours a day.
The Nicklaus Children's Hospital Emergency Department is proud to be home to the Miguel "Mike" B. Fernandez Family Pediatric Trauma Center, the only freestanding Level III pediatric trauma center in Florida.
Many customers expressed frustration with long wait times in the emergency department, with some reporting waits of several hours before receiving care.
Staff Attentiveness
While some reviews praised the kindness and professionalism of the staff, others reported a lack of attention and care during critical moments.
Quality of Care
There are mixed reviews regarding the quality of medical care, with some parents feeling their children's needs were not adequately addressed, while others praised the thoroughness and effectiveness of treatments.
Entry Process
Several customers highlighted issues with the entry process for the emergency department, noting delays in obtaining necessary ID badges that hindered timely access to care.
Overall Experience
Overall, experiences varied widely, with some customers expressing high satisfaction and others feeling disappointed and frustrated with the service.
VM
Vanessa Murga
5 days ago
5.0
Excelente atención 👏 de verdad no duden en llevar a sus babys para cualquier eventualidad que se les presente con sus babys
AA
Angelica Andara
Nov 5, 2025
5.0
It’s hard to go to the hospital, but my son needs it, he was scared but guess what!!! All the personal was so sweet, nice and careful, it was fast, the X rays lady was amazing and the doctor make him feel good and secure. All the pediatrician should be like them.
LA
Lesley Arrieta
Nov 5, 2025
5.0
Well first I’d like to say thank you to Dr.Faunte and Nurse Jessy you guys are so amazing thank you for everything , I highly recommend this hospital for children
SU
Sergio U
Oct 28, 2025
1.0
I am writing to express my concern about the current process for entering the kids' emergency department, particularly for pediatric patients. It appears there's a significant delay at the front security and front desk for obtaining an ID badge, which is especially problematic when a child needs immediate attention and may not be responding normally.
The time it takes for security personnel to issue ID badges seems excessive and creates an unnecessary barrier to accessing urgent care. When a child's health is at stake, every minute counts, and the current procedure prevents timely entry.
I believe this process needs to be reevaluated to prioritize the immediate needs of emergency patients, especially children. Streamlining the entry process would greatly benefit those in critical situations.
Hope the management will address this dumb procedure.
MA
Marcela Acevedo
Oct 28, 2025
1.0
I’d I could place a 0 I would .
Never in my life have I had such poor attention . We came transferred from Baptist worh a possible spinal injury . We waited over an hour in the wait room . Places in a room where for over 2 hours nobody came to see us . I had to get my son a blanket . After all this time a nurse practitioner (she was kind of nice) checked my son out .
Only after 3.5 hours they took us for a CT scan. The nurse taking passed us to another nurse saying she had something else to do , passed by a group of nurses chatting and this sealing asked
To see of anybody wanted to take us as if we were a hot potato to be passed around only to be dumped at the entrance of radiology instead of taking us to the test. 30 minutes later the tech came out upset we hadn’t been taken in . He was nice . He took us back to the room himself . Where we soent see again anyone until a doctor came 2.5 ha later to say , nothing is broken but see the orthopedic because we don’t have one in the ER. Felt inhumane . Like we didn’t matter . At no point in all this time we had an assigned nurse to address my son’s needs .
Would rather take my chances at Kendall regional or drive to Joe do Maggio instead of stepping foot at Nicklaus emergency room again . My previous 2 experiences were similar . So this place definitely sucks now ! No care for the kids , no humanity at all !
Frequently Asked Questions About Nicklaus Children's Hospital Emergency Room
What are the operating hours of Nicklaus Children's Hospital Emergency Room?
Nicklaus Children's Hospital Emergency Room is open 24 hours a day, 7 days a week, with no closing hours.
Where is Nicklaus Children's Hospital Emergency Room located?
It is located at 3100 SW 62nd Avenue, Miami, FL 33155, US.
What type of emergency services does Nicklaus Children's Hospital Emergency Room provide?
The Emergency Department provides pediatric emergency and trauma services with board-certified, fellowship trained pediatric specialists available 24/7. It is also home to the only freestanding Level III pediatric trauma center in Florida.
What payment options are accepted at Nicklaus Children's Hospital Emergency Room?
They accept American Express, Cash, Check, Diners Club, Discover, Financing, Mastercard, and Visa.
Is there wheelchair accessible entrance available at Nicklaus Children's Hospital Emergency Room?
Yes, the facility has a wheelchair accessible entrance.
How can I contact Nicklaus Children's Hospital Emergency Room?
You can call their local phone number at +1 305-668-5522 or the toll-free number at 1-800-432-6837. Email inquiries can be sent to info@nicklaushealth.org.
What nearby pediatric specialists are available close to Nicklaus Children's Hospital Emergency Room?
Nearby pediatric specialists include Dr. Ziad Khatib MD (pediatric oncology), Dr. Maggie E. Fader MD, Dr. Guillermo De Angulo MD, and several others specialized in pediatric care.
Where can I find pharmacies near Nicklaus Children's Hospital Emergency Room?
You can find the Publix Pharmacy at Nicklaus Children's Hospital and Miami Children's Hospital Outpatient Pharmacy nearby for medication needs.
What dining options are available near Nicklaus Children's Hospital Emergency Room?
Subway, a fast food sandwich shop and restaurant, is located nearby for quick meal options.
Are there any specialized medical centers near Nicklaus Children's Hospital Emergency Room where I can find related services?
Yes, nearby medical centers include Miami Children's Neurosurgery, Pediatric Orthopaedics, and Ent And Allergy Associates which provide specialized pediatric surgical and medical care.