LensCrafters Optique at Macy's

4.9
195 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters Optique at Macy's
9100 SW 136th St, Miami, FL
33176-5881, United States

Hours

Reviews

4.9
195 reviews
5 stars
189
4 stars
2
3 stars
0
2 stars
2
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their friendly, professional, and helpful service, with specific mentions of employees like Leslie and Dan.

Expertise

The optometrists and staff were noted for their knowledge and thoroughness in eye exams and eyewear selection, particularly Dr. Benitez.

Repair Services

Many customers appreciated the complimentary adjustments and repairs offered, even for glasses not purchased at the location.

Product Selection

While the variety of frames was generally well-received, some customers expressed a desire for a larger selection.

Efficiency

Customers reported quick service and efficient handling of appointments, with many noting the smooth process from booking to receiving their glasses.
  • AB
    Alexa Bernau
    Nov 7, 2025
    5.0
    I had the best experience today with Adriana. She said I took her time to show me different glasses frames and review my prescription. She was very patient kind and understanding I’ve been coming here for multiple years and I highly recommend. Adriana, thank you For your lovely customer service skills you were amazing and made my experience unforgettable.
  • GV
    Gloria Vanegas
    Nov 5, 2025
    5.0
    Excelente servicio me atendió Daniel Nicolls amable, cálido y eficaz.
  • WS
    William Solomon
    Nov 1, 2025
    5.0
    I needed a new pair of prescription glasses to replace an older pair. The manager, Dan Nicholls assisted me in finding new frames that I liked. Everything was professionally handled and my glasses have been ordered. I was very pleased with the results.
  • FG
    Florinda Galan
    Sep 8, 2025
    5.0
    I did a walk in to get my glasses adjusted and some on right away helped me out and did more tha n adjusted the frame, he even replace one of the support for the nose that fell off from the frame. He was so nice. Definitely a good place to go.
  • MJ
    Marlyne J. Johnson
    Sep 7, 2025
    5.0
    Leslie was a true professional and her customer service was top tier. She was polite, detailed, attentive, and very kind pertaining to my needs for a new pair of eye glasses. Please give her a raise. Thank you.

Frequently Asked Questions About LensCrafters Optique at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.