Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
265 reviews
5 stars
250
4 stars1
3 stars2
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Fatima received numerous accolades for her exceptional customer service, being described as friendly, knowledgeable, and attentive.
Product Quality
Customers expressed satisfaction with the quality of glasses and lenses, highlighting the excellent selection and value.
Mixed Experiences
While many reviews praised the service, there were isolated complaints about incorrect orders and poor customer service from some staff members.
Professionalism
Staff members, including Fatima, Richard, and Alex, were frequently noted for their professionalism and helpfulness during the purchasing process.
- DFDamion FrancisJan 3, 20265.0The service from Fatima was top notched . She made the process smooth and assisted me throughout my stay at the store .
- FCFrancisco CerdaDec 13, 20255.0Thank you Vanessa, I am a happy customer therefore loyal, excellent customer service. You and your team are great.
- EVEdgar VillanuevaDec 4, 20255.0First time buyer and let me tell you great service extremely satisfied with my purchase love my new glasses. Fatima made my experience pleasant.will be back
- YRYasmari RomeroDec 4, 20255.0I had a great experience at LensCrafters! Fatima was friendly, patient, and very helpful throughout the entire process. She took the time explaining my prescription, helped me choose frames that fit my style, and made sure everything was perfect before I left. The store was clean, organized, and the service was quick. My glasses came out amazing, and I can definitely see the difference in quality. Highly recommend this location for anyone looking for great customer service and top-notch eyewear!
- RFRodney FernandezDec 3, 20255.0Fatima took the best care i ever received anywhere, she is very professional and lens crafters at macys should be proud of her professionalism and service
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's offer?
LensCrafters at Macy's provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and sells a wide range of designer frames and prescription wearable technology.
Which designer eyewear brands are available at LensCrafters at Macy's?
They carry designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ray-Ban, Oakley, and more.
Does LensCrafters at Macy's accept vision insurance?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Macy's?
They are open Monday through Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Can I schedule an eye exam appointment online at LensCrafters at Macy's?
Yes, you can schedule an eye exam online through their scheduling link provided on their website.
What payment options are available at LensCrafters at Macy's?
They accept various payment methods including American Express, Visa, MasterCard, Discover, Apple Pay, Android Pay, cash, and check.
Is there in-store pickup available at LensCrafters at Macy's?
Yes, LensCrafters at Macy's offers in-store pickup for your convenience.
Where is LensCrafters at Macy's located within Miami?
It is located inside Macy's at 19535 Biscayne Blvd, inside the Aventura Mall in Miami, FL 33180-2314.
What nearby dining options are available for customers visiting LensCrafters at Macy's?
Nearby dining options include Italian at Che Pasta At Aventura, Mexican at El Pastor Taco House, American at Cosi, and coffee shops like Stefano Versace Gelato and Rosetta Bakery.
Are there other optical or healthcare services near LensCrafters at Macy's?
Yes, Kesselman Eye Care, an optometrist and healthcare provider, is nearby if you need additional eye care services.