LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Many customers praised the staff for their friendly, professional, and attentive service, particularly highlighting individuals like Fatima and Alex.
Product Quality
Customers expressed satisfaction with the quality of glasses and lenses, noting the variety of stylish options available.
Mixed Experiences
While many reviews were positive, there were some complaints regarding incorrect orders and poor service experiences, indicating inconsistency in service.
Professionalism
Several reviews highlighted the professionalism and knowledge of the staff, particularly during eye exams and product recommendations.
Overall Satisfaction
Despite some negative feedback, the majority of customers reported a positive experience and expressed a willingness to return.
MH
mimi Harris
Nov 5, 2025
5.0
Fatima was extremely helpful, patient and knowledgeable. We had a great time choosing frames
JG
Jacqueline Gonzalez
Oct 11, 2025
5.0
I highly recommend coming here to get your glasses! The service is excellent, the staff are friendly and professional, and they take the time to help you find the perfect pair that fits your style and comfort. The quality of the lenses and frames is outstanding, and the prices are very reasonable for the value you receive. Whether you need new prescription glasses or just want a stylish upgrade, this is definitely the place to go!
FO
Fanny Ortiz
Sep 3, 2025
5.0
La atención es súper de calidad 100/10
DD
diligent
Aug 29, 2025
5.0
Lens crafters
CF
Charles Francois
Aug 16, 2025
5.0
I had an outstanding experience at LensCrafters thanks to Fatima! From the moment I walked in, she went above and beyond to make sure I found exactly what I needed. She was patient, knowledgeable, and genuinely cared about helping me pick the right frames. Fatima took the time to explain the different options, made great style recommendations, and ensured everything fit perfectly.
Her professionalism, attention to detail, and warm personality made the entire process enjoyable and stress-free. It’s rare to come across someone who combines expertise with such excellent customer service, but Fatima truly does. Because of her, I left not only with frames I love but also with the confidence that I made the right choice.
If you’re looking for someone who will make your eyewear experience seamless and enjoyable, ask for Fatima—you won’t be disappointed!
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's offer?
LensCrafters at Macy's provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and sells a wide range of designer frames and prescription wearable technology.
Which designer eyewear brands are available at LensCrafters at Macy's?
They carry designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ray-Ban, Oakley, and more.
Does LensCrafters at Macy's accept vision insurance?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Macy's?
They are open Monday through Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Can I schedule an eye exam appointment online at LensCrafters at Macy's?
Yes, you can schedule an eye exam online through their scheduling link provided on their website.
What payment options are available at LensCrafters at Macy's?
They accept various payment methods including American Express, Visa, MasterCard, Discover, Apple Pay, Android Pay, cash, and check.
Is there in-store pickup available at LensCrafters at Macy's?
Yes, LensCrafters at Macy's offers in-store pickup for your convenience.
Where is LensCrafters at Macy's located within Miami?
It is located inside Macy's at 19535 Biscayne Blvd, inside the Aventura Mall in Miami, FL 33180-2314.
What nearby dining options are available for customers visiting LensCrafters at Macy's?
Nearby dining options include Italian at Che Pasta At Aventura, Mexican at El Pastor Taco House, American at Cosi, and coffee shops like Stefano Versace Gelato and Rosetta Bakery.
Are there other optical or healthcare services near LensCrafters at Macy's?
Yes, Kesselman Eye Care, an optometrist and healthcare provider, is nearby if you need additional eye care services.