Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
323 reviews
5 stars
308
4 stars3
3 stars1
2 stars3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by staff, particularly Christine and Frank, highlighting their attentiveness, professionalism, and friendliness.
Staff Knowledge
Customers frequently noted the staff's extensive knowledge about products and services, which contributed to a positive shopping experience.
Mixed Experiences
While most reviews were positive, some customers reported issues with delays in receiving glasses and unprofessional behavior from certain staff members.
Overall Satisfaction
The majority of reviews reflected high satisfaction with the overall experience, with many customers expressing a desire to return and recommend the store to others.
Cleanliness and Atmosphere
The store was described as clean and organized, contributing to a pleasant shopping environment.
- FCFernando ChavezNov 1, 20255.0Outstanding service!!
- NCNancy CarnevaleOct 27, 20255.0Doctor Casas is wonderful and Christine was amazing. She's so personable and outgoing. Her customer service is the best! She's one of the reasons my husband gets his glasses here. I recommend this Lens Crafters in Macy's at International Mall.
- CFCelia FernandezOct 24, 20255.0Christine the best ever!!!!!
- JCJorge CarrenoSep 6, 20255.0Professional and very courteous. All staff was very attentive.
- BHBrenda HernándezAug 31, 20255.0Luis was so helpful since the moment we walked in. We were coming from Coral Gables location where our experience was not the best, but Luis explained everything with the clear purpose to fix the problem. Thank you, we appreciate you!
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of services does LensCrafters at Macy's offer?
We offer comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters at Macy's?
We carry brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Coach, Ralph Lauren, Tiffany & Co., and more.
Do you accept vision insurance plans?
Yes, we accept most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Macy's?
We are open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
How can I schedule an eye exam at LensCrafters at Macy's?
You can schedule your eye exam online through our scheduling link or by contacting the store directly at +1 786-522-2857.
Where is LensCrafters located inside Macy's Miami International Mall?
We are located at 1405 NW 107th Ave inside Macy's at Miami International Mall.
Which payment methods are accepted at LensCrafters at Macy's?
We accept American Express, Visa, MasterCard, Discover, cash, checks, Apple Pay, and Android Pay.
Are there any accessibility features at this LensCrafters location?
Yes, our location has a wheelchair accessible entrance for customer convenience.
What other stores can I visit near LensCrafters at Macy's?
Nearby stores include Champs Sports, Sephora for beauty supplies, and Sunglass Hut at Macy's for additional eyewear options.
Can customers combine a visit to LensCrafters with shopping at Macy's and other nearby retailers?
Yes, you can conveniently visit LensCrafters inside Macy's at Miami International Mall and shop nearby stores like Kohl's, Bath & Body Works, and PINK by Victoria’s Secret during your trip.
Is there a good spot nearby LensCrafters at Macy's for a quick bite?
You can grab a snack at Mr. Pancho Hot Dogs Gourmet, located near LensCrafters in the Miami International Mall area.