Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
330 reviews
5 stars
314
4 stars3
3 stars1
2 stars3
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by staff members, particularly Christine, Frank, and Luis, highlighting their professionalism, attentiveness, and willingness to help.
Staff Professionalism
Several reviews noted the professionalism and knowledge of the staff, with specific mentions of Dr. Casas and other associates who provided thorough explanations and assistance.
Mixed Experiences
While many reviews were positive, there were also complaints about delays in receiving glasses and unprofessional behavior from some staff members, indicating inconsistency in service quality.
Product Knowledge
Customers appreciated the staff's expertise in eyewear, with many reviews mentioning helpful advice on frame selection and lens options.
- HVHuascar ValbuenaDec 31, 20255.0Excellent attention A+
- BPbrenda perezDec 27, 20255.0Luis Jiménez, es un excelente profesional y muy amable. Da gusto tratar con personas así. Muchas gracias! Macy’s cuenta con un buen empleado!
- BBBunny BoiDec 5, 20255.0The best service I've ever received. Luis was a total charmer. Handled every question efficiently and effortlessly
- MLMar LuNov 26, 20251.0Mr. Luis is so unprofessional, careless, rude and somewhat aggressive, speaks with hands all over the place and extreme high volume didn't even try to give us a quote and I would not want his assistance no more. El señor Luis, nada profesional, apático, rudo, algo agresivo, habla alzando sus manos y un volumen de voz muy elevado, ni si quiera trato de darnos una cotización y no me hubiera gustado seguir siendo atendida por el.
- KPkatherine plaNov 25, 20255.0I had the most incredible experience buying frames at this Macy’s LensCrafters location! Christine was the absolute sweetest, most helpful and super patient with me as we went through the process of getting the exact frames that I wanted (that weren’t even sold in the store and had to be ordered online). Her attention to detail in helping me with selecting the best style for my face shape and color using the virtual try-on and some similar styles in the store was amazing. I was so brokenhearted when I went to the other LensCrafters in the mall just beforehand and the associate told me they only sold the brand that I wanted in the Aventura location; they didn’t go above and beyond the way Christine did. Because of her, I was able to get the exact ones I wanted and even a second pair as sunglasses. Thank you a million times over for being so genuine and caring, Christine; you genuinely turned my day around 🤍 I can’t wait to pick up my new frames!
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of services does LensCrafters at Macy's offer?
We offer comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters at Macy's?
We carry brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Coach, Ralph Lauren, Tiffany & Co., and more.
Do you accept vision insurance plans?
Yes, we accept most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Macy's?
We are open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
How can I schedule an eye exam at LensCrafters at Macy's?
You can schedule your eye exam online through our scheduling link or by contacting the store directly at +1 786-522-2857.
Where is LensCrafters located inside Macy's Miami International Mall?
We are located at 1405 NW 107th Ave inside Macy's at Miami International Mall.
Which payment methods are accepted at LensCrafters at Macy's?
We accept American Express, Visa, MasterCard, Discover, cash, checks, Apple Pay, and Android Pay.
Are there any accessibility features at this LensCrafters location?
Yes, our location has a wheelchair accessible entrance for customer convenience.
What other stores can I visit near LensCrafters at Macy's?
Nearby stores include Champs Sports, Sephora for beauty supplies, and Sunglass Hut at Macy's for additional eyewear options.
Can customers combine a visit to LensCrafters with shopping at Macy's and other nearby retailers?
Yes, you can conveniently visit LensCrafters inside Macy's at Miami International Mall and shop nearby stores like Kohl's, Bath & Body Works, and PINK by Victoria’s Secret during your trip.
Is there a good spot nearby LensCrafters at Macy's for a quick bite?
You can grab a snack at Mr. Pancho Hot Dogs Gourmet, located near LensCrafters in the Miami International Mall area.