LensCrafters at Macy's

4.7
124 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters at Macy's
7303 SW 88th Street, Miami, FL
33156, United States

Hours

Reviews

4.7
124 reviews
5 stars
112
4 stars
2
3 stars
3
2 stars
0
1 star
7
  • BI
    Bertha Ivette
    Oct 16, 2025
    1.0
    Beware of the fake positive reviews!!! This place lacks appropriate customer service. I had a scheduled appointment and arrived on time, expecting to be seen promptly. Unfortunately, I waited over 30 minutes while walk-in customers were helped ahead of me. Even as staff were speaking with me, they continued engaging with other customers, which made the interaction feel rushed and dismissive. Despite having an appointment, there was no clear effort to prioritize my visit. After waiting without any meaningful assistance, I ended up leaving without getting my vision checked. It was a frustrating experience, and I hope the office reconsiders how they manage appointments versus walk-ins to ensure better service and respect for customers' time.
  • DH
    Dayne Hernandez
    Sep 23, 2025
    5.0
    Felicito a todo el personal por el agradable trato que tienen con todos. El dia que fui, recibi una excelente atencion tanto de la doctora que me realizo el examen, como del resto del personal, son todos muy comunicativos y siempre estan dispuestos a aclarar cualquier duda que pueda tener el cliente. Los recomiendo al 100%
  • NR
    Nataly Rodriguez
    Sep 21, 2025
    5.0
    The store manager Kelvin, is always attentive to the clients needs. I always know I can count on the store to fix my frames whenever I smush them or need advice on what glasses look best on my face. I love knowing that there’s aftercare and not just a simple purchase where you’ll never see the optical store again. Love that they take my insurance as well. Who knew that a visiting an eyewear store could be so satisfying!! 10/10 experience every time I go, and the only store I trust tbh.
  • MM
    Marta Montenegro
    Sep 21, 2025
    5.0
    I've had many issues trying to find the right glasses, and this team has been amazing, particularly Kelvin, the manager, who has gone beyond what I could expect to provide an excellent service
  • AD
    Angelo Dall'Acqua
    Aug 18, 2025
    5.0
    Very Professional and patient

Frequently Asked Questions About LensCrafters at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.