LensCrafters

4.6
983 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
7535 N Kendall Dr, Miami, FL
33156-8016, United States

Hours

Reviews

4.6
983 reviews
5 stars
864
4 stars
15
3 stars
9
2 stars
9
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service, particularly highlighting the helpfulness and friendliness of staff members like Maria Elena and Lissette.

Professionalism

Customers frequently noted the professionalism and knowledge of the staff, especially during the eye exam and glasses selection process.

Long Wait Times

Several reviews mentioned long wait times, indicating that while service was good, the process could be slow.

Overall Experience

Most customers reported a positive overall experience, expressing satisfaction with their visits and the quality of products offered.
  • EK
    Eduardo Krajewski
    Jan 5, 2026
    5.0
    Maria Elena at LensCrafters was absolutely wonderful. From the moment we walked in, she treated us with genuine care, patience, and professionalism. She took the time to understand our needs, explained everything clearly, and made the entire experience easy and enjoyable. You can truly tell she cares about her customers and takes pride in her work. We left feeling well taken care of and confident in our choices. Highly recommend asking for Maria Elena!
  • CC
    Carolyn Conwell
    Dec 31, 2025
    5.0
    I have a great experience here! Everyone is highly professional and knowledgeable!
  • RR
    Rachel Rodriguez
    Dec 30, 2025
    3.0
    Poor customer service — at least from the two ladies who were there when we visited. No one offered help or even checked in. For a place like LensCrafters, we expected a higher level of service. Unfortunately, we won’t be returning to this location.
  • GG
    Gabriel Goico
    Dec 20, 2025
    5.0
    Great experience, the doctor is very professional and everybody in their staff is friendly. Maria Arana is their best associate!
  • DP
    Daniel Perozo
    Dec 17, 2025
    5.0
    Nothing Like María Elena the best of the best she’s super friendly and nice person best costumer service and efficient 100% she really make the effort to make you feel welcome and give you the best experience of the industry and Lenscrafter have very high quality products and services thank you!!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.