GNC

Reviews

• PD

  Palm Tree Dreams

  5 days ago
  1.0
  A Masterclass in Miscommunication: How Julie Saved $500 but Cost You Billions 🏆 ⭐⭐☆☆☆ I stopped by the GNC in Miami today to pick up my usual $300-$500 haul of supplements. I had called ahead to verify this was a corporate store so I could price match—a practice I’ve successfully utilized as a loyal customer for 20 years. Upon arrival, the manager, Julie, informed me that GNC "does not do price matches anymore." When I asked when this drastic policy shift occurred, she cited "sometime last year" with zero specificity. Odd, considering I’m a member of the car club and have received zero communication regarding this change. 📴 When I asked her to look up my last purchase (February 2nd), I specifically asked if that transaction involved a price match. Julie’s response? "She couldn’t see that." So, to be clear: I drove an hour, you lost a $500 sale, and the system magically forgets how transactions were applied when it becomes inconvenient. 🚗💨 Curious about the discrepancy, I immediately called a different corporate store. Guess what? They do price matches. So, either Julie is misinformed, or the Miami location operates on a different plane of reality. 🤷‍♂️ The Satirical Ask: A Lesson in "Comprehension" 💡 Now, I know what you might be thinking: "It's just one store." But let's talk about the $64 million dollar problem here—literally. According to a study cited by the Harvard Business Review, companies with over 100,000 employees lose $64.4 million annually due to poor communication . That’s not a typo. For smaller companies, the loss hovers around $450,000 per year . Meanwhile, in the industrial sector—where clear directives are crucial—language and comprehension issues cost businesses nearly half a million dollars per year in hidden labor costs . In South Florida, everyone loves to point at the "language barrier" as the culprit. But you know what’s far more damaging to your bottom line? A comprehension barrier. 📉 You can speak perfect English and still be utterly incapable of understanding basic business logic—like, say, "Don't turn away $500 customers." I’d love to see the internal GNC metric that tracks how much revenue is lost when managers like Julie decide to reinterpret policy on a whim. Is there a statistic for that? Because according to the Project Management Institute, companies lose $75 million for every $1 billion spent due to poor communication, and businesses generally lose 10–25% of their annual revenue to it . If Julie is the standard for "management comprehension," I’m genuinely curious what your "Comprehension & Policy Alignment Score" is. Do you track that? Or do you just track how many loyal customers you can alienate before they stop driving out of their way? 📊 I’ll be taking my $500-a-visit budget to the store that actually understands English—and basic math. Perhaps you all should calculate how many billions you’re hemorrhaging due to "comprehension deficits" and misguided autonomy. I’d offer to help you run those numbers, but I’m worried Julie would "miscomprehend" the spreadsheet. 🧮 Verdict: Great products. Terrible business comprehension.
• NS

  Nao Sei

  Feb 4, 2026
  2.0
  Had the weirdest interaction buying creatine today. The cashier saw my last name and asked if I “just moved here.” I said yes. She immediately followed it up with, “legally or illegally?” with a look. I told her I was born here and suddenly the look disappeared. Amazing how fast respect shows up once you confirm citizenship. Anyway, never shopping there again.
• VK

  Veselin Kirov

  Jan 8, 2026
  3.0
  The store is large and has a good location, but the woman working therean elderly lady—had a very bad attitude. She clearly did not want to be there.
• DZ

  D Z

  Oct 20, 2025
  5.0
  Its great, wide variety, prices are fine, felt like a kid in a candy shop. When back to Miami will visit again.
• LP

  logan pathman

  Sep 30, 2025
  5.0
  Julie was absolutely wonderful and really takes care of you

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