Club Pilates

Reviews

• OM

  ofelia madrigal

  2 days ago
  1.0
  Lack of Compassion – Pilates Studio I had to stop attending this Pilates studio after being diagnosed with severe sciatica. Despite providing a medical reason, they made it extremely difficult to cancel my program and showed no empathy or understanding. For a business that promotes health and wellness, their lack of compassion was shocking. I would not recommend this studio to anyone who values humane and fair treatment. Don't get me wrong the studio was great, instructors great. But dealing with the office was a big disappointment Never was able to talk to a manager that knew what she was doing or to an owner . And this is very expensive , they only care about getting your credit card and locking you in.
• AC

  Adriana Cavassa

  Oct 8, 2025
  5.0
  ⭐️⭐️⭐️⭐️⭐️ Amazing Experience at Club Pilates! I’ve been going to Club Pilates since April 2023, and it has truly changed my mornings — and my energy! I originally joined because a friend convinced me to try it with her. At that time, I was training at the gym with a personal trainer three times a week, plus three days of Pilates. I’ve always loved working out in the mornings — it’s my “me time” and helps me de-stress from work and daily life. Even though I exercised every morning, I didn’t feel as energized as I wanted to. Weight training started to feel stressful instead of enjoyable, and I even developed shoulder pain. So, I decided to cancel my gym membership and focus fully on Pilates — and it was the best decision I could have made! After just one month of going to Pilates five times a week, I feel incredible — energized, strong, and happy every single day. Starting my mornings with positive energy has made such a difference in my overall wellbeing. I want to thank my amazing 7:30 a.m. instructors, Leonora and Anastasia, for motivating me to come more often, and my new instructors, Stephan and Nicole, who have made me love Pilates even more. In short, I feel more fit, flexible, pain-free, and most importantly — I start every day feeling truly happy. Thank you, Club Pilates, for helping me feel my best! 💪💛
• KB

  Karen Betancourt

  Sep 24, 2025
  2.0
  I rarely leave reviews, but my experience with Club Pilates Kendall has been extremely disappointing. I have emailed three times requesting to cancel my membership for the upcoming month and have not received a single response. I also called the studio and was told the manager would get back to me, yet I am still waiting to hear from anyone. On top of that, I feel their class cancellation policy for unlimited members is unreasonable, especially considering they have a waitlist. For the price of this membership, there should be some leniency and a more customer friendly approach. What frustrates me the most is the complete lack of customer service. For every other type of inquiry, my emails have been answered within 24 hours. But because my request is to cancel, it seems my messages have conveniently gone unanswered. Given the high cost of membership, this lack of accountability and professionalism is unacceptable. I have since heard that this is a common issue with Club Pilates, which makes this experience even more frustrating.
• DA

  desiree abraham

  Sep 13, 2025
  1.0
  Las entrenadoras son excelentes , las reglas y regulaciones son inflexibles . Estaba programada para una clase hoy a las 11:30 , llegué al estudio por una situación personal a las 11:35 am , todavía no marcaba las 11:35 cuando llegué al centro y no me dejaron dar mi clase . Las regulaciones que conozco dejan establecido que hasta 5 min tarde es permitido entrar a clase . No se me permitió y situaciones parecidas me han pasado en el pasado . Generalmente con el mismo stag . Las clases que ofrece el estudio son muy buenas . Formo parte del estudio desde 2020 .
• ML

  Maritza Liriano

  Sep 7, 2025
  5.0
  Staff was friendly and welcoming. The owner took her time telling us about her studio and answering all our questions. She is passionate about Pilates.

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