Nicklaus Children's Miami Lakes Outpatient Center

3.4
165 reviews

About

Outpatient ServicesPhysical TherapistOccupational TherapyRadiologyUrgent Care
Personalized and prompt care for babies, children, teens and young adults under 21 years old provided by board-certified pediatric physicians for minor injuries and illnesses. Urgent Care Center Services (Walk-in, appointment not required) Diagnostics available include: X-ray (Walk-in or schedule online) Ultrasound EKG Free Sports EKG screening Rehabilitation Services include: Orthopedic hand therapy Physical therapy (PT) Occupational therapy (OT) Speech-language, feeding and swallowing therapy (SLP) Sports Injury Prevention and Training Programs

Location

Nicklaus Children's Miami Lakes Outpatient Center
15025 NW 77 Avenue, Miami Lakes, FL
33014, United States

Reviews

3.4
165 reviews
5 stars
88
4 stars
11
3 stars
6
2 stars
4
1 star
56

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

While some staff members were praised for their kindness and professionalism, others were criticized for being rude, dismissive, and lacking empathy, particularly towards children.

Wait Times

Many customers reported excessively long wait times, often exceeding several hours, which led to frustration and dissatisfaction.

Billing Issues

Several reviews highlighted problems with billing practices, including unexpected charges and issues with insurance claims.

Quality of Care

Experiences with medical care varied widely; some parents reported excellent care and thorough examinations, while others felt their children's conditions were not taken seriously or properly diagnosed.

Facility Cleanliness

The facility was generally described as clean and well-maintained, contributing positively to some customers' experiences.
  • LA
    L. A.R.
    Dec 26, 2025
    3.0
    Convenient due to distance from home and after hours. No one wants to have a sick child but it happens as part of life. This review is for billing but it starts at the office. Because at the office they take the information and charge for copays. Moms, please, keep the receipts and claim. Months later they still want to charge you again for whatever you've already paid. When you try to address the issue they say to disregard the bill. And if you're paying out of pocket, they still bill the insurance and bill you as well again.
  • CP
    Carlos Perez
    Dec 21, 2025
    5.0
    Este lugar brinda una magnífica atención
  • MM
    Melissa Mesa
    Nov 15, 2025
    5.0
    I recently took my son to this urgent care for the first time, and we had a wonderful experience. The staff, nurses, and doctors were all incredibly thorough, friendly, and thoughtful. I will be sure to visit this location again if ever needed for my children in the future.
  • TT
    T
    Oct 16, 2025
    1.0
    Trying to call about an inquiry on an ultrasound that was suppose to be sent but never was sent to my php has been impossible. I’ve been transferred like 7 times and everytime I’m just met with the same ai bot prompt to press a number for an extension when none of the extensions even apply to what I’m calling for. Now I’ve been on hold for 30 minutes, mind you it’s 9 am on a Thursday there’s no way they are that busy that they can’t pick up. Everyone I speak to says they’ll transfer me just for it to transfer to another dial this number prompt. Literally no end to this and all because of a mistake they made that now I have to take charge of.
  • SL
    Sandra Lenis
    Nov 11, 2017
    5.0
    Excelente servicio

Frequently Asked Questions About Nicklaus Children's Miami Lakes Outpatient Center

What types of patients does Nicklaus Children's Miami Lakes Outpatient Center serve?

They provide personalized and prompt care for babies, children, teens, and young adults under 21 years old.

What are the operating hours of the Urgent Care Center at Nicklaus Children's Miami Lakes?

The Urgent Care Center operates from 11:00 am to 10:00 pm seven days a week. Holiday hours are from 12:00 noon to 7:00 pm.