Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
276 reviews
5 stars
232
4 stars
9
3 stars
6
2 stars3
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, professional, and knowledgeable, with specific mentions of Hector, Melissa, and Dustin providing exceptional service.
Expertise
Many reviews highlighted the staff's expertise in eyewear, with associates like Melissa and Hector providing detailed explanations and guidance on frame and lens options.
Overall Experience
The majority of customers reported a positive overall experience, noting the welcoming atmosphere and efficient service during their visits.
Product Selection
Customers appreciated the variety of frames and lenses available, often mentioning the good deals and promotions offered.
Efficiency
Several reviews noted the quick service, including fast eye exams and prompt delivery of glasses, contributing to a hassle-free experience.
- DLdawn lanieNov 7, 20255.0If you want to have a great experience getting glasses come here. I had fun throughout the whole process. They are nice and professional and made my day
- MDMrs DiazNov 5, 20255.0Truly outstanding service! satisfied with product, service and knowledge. Melisa is great!!! Thank you
- BBBrian BartlettNov 5, 20251.0I was a customer here, last year spent over $500 on glasses. This year my insurance changed, so I called to schedule an appointment. I have Lincoln or Spectra vision insurance, and pay extra to choose where I receive service. My initial phone call to this location was less than pleasant, the woman on the phone seemed irritated with my request, claimed my insurance probably wasn't accepted but she would check and call me back. I received the return call about 10 minutes later, she gave stating my insurance wasn't accepted. So I checked my insurance website, and there is the information provided in plain English. She had to call Lincoln, option 1 and option 4 to receive the information needed to process my appointment request. I tried to explain but she refused, sovi requested a manager. When the manager called back, he was also convinced my insurance wasn't not accepted at this location. The lack of service, and horrible experience has caused me to find another eye doctor. I always share amazing service when I receive it, this was a negative star experience. No empathy, no service, don't go here
- BFB About it (Foodie)Oct 18, 20255.0Hector and the crew are excellent and very professional. Wonderful experience!
- JAJosefa AmaranteSep 28, 20255.0My experience was amazing ! Mr hector was amazing and so helpful ! I would like to thanks him for all the support
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters Merritt Square Mall offer?
They provide comprehensive eye exams, premium lens solutions tailored to your lifestyle, and a wide range of designer brands for eyeglasses and sunglasses.
Which designer brands can I find at LensCrafters at Merritt Square Mall?
They offer designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Coach, Michael Kors, and more.
Do you accept vision insurance at LensCrafters Merritt Square Mall?
Yes, LensCrafters accepts most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and others. All prescriptions are welcome.
How can I schedule an eye exam at the Merritt Square Mall LensCrafters?
You can schedule an eye exam online via their dedicated scheduling link or by contacting the store directly by phone.
What are the operating hours for LensCrafters in Merritt Square Mall?
They are open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does LensCrafters Merritt Square Mall offer in-store pickup?
Yes, the store provides in-store pickup services for your convenience.
Is LensCrafters at Merritt Square Mall wheelchair accessible?
Yes, the location has a wheelchair accessible entrance to accommodate customers with mobility needs.
If I'm visiting LensCrafters, what nearby places can I check out afterward?
Near LensCrafters, you can visit the GQT Merritt Square 16 IMAX cinema for entertainment, enjoy a snack at Auntie Anne's pretzel shop, or relax at Island Coffee and Smoothies.
Are there other eye care providers near LensCrafters in Merritt Square Mall?
Yes, nearby eye care providers include Friendly Eyes Optometry and Googly Eyes Pediatric and Family Eye Center for additional optometry and eyewear services.
Can I combine a visit to LensCrafters with other shopping or beauty services nearby?
Absolutely, the mall offers various options such as Brow Bar and Miracle Eyebrows beauty salons, Bath & Body Works for cosmetics, and Spencer's for gifts and clothing all close to LensCrafters.