Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
444 reviews
5 stars
409
4 stars
11
3 stars2
2 stars2
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Grecia, Terry, and Cheryl.
Repair Services
Customers appreciated the quick and effective repair services for glasses, with several reviews highlighting successful repairs and adjustments.
Efficiency
The business received positive feedback for its quick service, with many customers noting short wait times and efficient processes during their visits.
Mixed Experiences
While many reviews were positive, there were a few negative experiences reported, particularly regarding delays in receiving glasses and issues with customer service.
Product Selection
Customers enjoyed the variety of frames and lenses available, with many expressing satisfaction in finding suitable options.
- SCSonya CarrollNov 16, 20255.0The staff were very nice and extremely helpful.
- BMBrian MeekerNov 8, 20255.0Stacie & Terry were great at processing our eyeglass warranty replacement and ordering two pair of great glasses in spite of my complicated prescription! Thanks ladies! You rock!
- MHMicah HubeliNov 3, 20255.0I’ve worked in customer service for years and today I was one of those extremely indecisive customers. I know buying glasses is a huge purchase AND they’re front and center on my face… but you’d think I was making a serious life and death decision! Back and forth…I couldn’t decide if I wanted two pairs of glasses (regular and sun) or one pair (meta glasses with transition lenses). After what seemed like an eternity and the help of Liz (who was so patient, helpful, and kind) I decided to go with the two separate pairs……. ……..Two Minutes Later………. ……I returned. You see, what happened was I called my mother on my way home to tell her about my long awaited eye appointment and tell her about my glasses debacle (she knows how I am). Talking with her helped me realize I made a mistake…I should’ve picked the Meta glasses . I turned around and drove back…at this point they close in 10 minutes! Yes, I was that dreadful customer who comes back wanting a refund!!!! I was so embarrassed! I walked In and Liz had already left for the evening and Terry helped me and she was just as helpful! Oh yeah, I forgot to throw in the fact I’m also that customer who pays with 4 separate cards!!!! The manager, Geesh, came over to assist Terry with the refund. Terry & Geesh never made me feel as if they were annoyed with me and ready to leave (their body language matched what they were telling me). They were both helpful and SUPER NICE! My original order was refunded and then I purchased my new glasses (with only 3 cards ;)) and I was out of there by 6:05ish pm. Like I said previously, I’ve worked in customer service for many years now and currently I’m the GM of a local restaurant…I know how difficult it can be to find associates who are passionate about what they do and who use their expertise on the glasses/lenses to help assist us customers in purchasing the best pair(s) based on our needs/wants. These ladies all deserve a raise….or maybe I can convince them to come work with me (haha). Good Job Ladies-
- BLBrendan LartjeOct 28, 20255.0I can in for some quick repairs and Greccia (Greesh) immediately came to my assistance. Not only with the glasses I brought in, but the pair I was wearing at the time as well. The experience was delightful
- EHEmile “Emilio” HOct 16, 20251.0Very bad experience, after paying six hundred dollars my glasses, i go to pick up my glasses, they did not have a box to put in. Or even tissue to give me for cleaning When when I ask about the technician to adjust my glasses, they said I have to come back because she's not here often. And they don't know her schedule that mean I have to drive 45 minute to come to the store. And I don't know if she will be here or not. I am really unhappy. I will not advise anyone to go in this store. I feel no one cares others then, selling a frames for glasses to get a percentage of course.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Mary Esther offer?
LensCrafters offers comprehensive eye exams, premium lenses including Transitions® and Blue-violet light filtering, prescription wearable technology, and a wide range of designer eyewear brands.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters in Mary Esther?
LensCrafters is open Monday through Saturday from 9:00 AM to 6:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Can I schedule an eye exam appointment online for LensCrafters Mary Esther?
Yes, you can schedule an eye exam online using the LensCrafters scheduling link provided on their website.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does LensCrafters Mary Esther provide in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup services for purchased eyewear products.
Are LensCrafters facilities wheelchair accessible?
Yes, LensCrafters in Mary Esther has a wheelchair accessible entrance.
How can I find LensCrafters if I'm visiting nearby US Navy Enlisted Recruiting or U.S. Army Recruiting Center?
LensCrafters is conveniently located near the US Navy Enlisted Recruiting and U.S. Army Recruiting Center, so after visiting these offices, you can stop by LensCrafters at 251 Mary Esther Blvd for eye exams or eyewear needs.
What entertainment or dining options are near LensCrafters?
Nearby dining options include Delicias de Copan and Tequilas Vip Bar and Grill, great places to enjoy a meal or drinks before or after your visit to LensCrafters.
Where can I get additional personal care services near LensCrafters?
You can visit beauty salons and spas like Shear Madness Hair Salon, Art Nails, or Sunset Nails and Spa, all located near LensCrafters for a variety of beauty and relaxation services.